Outage in TaxCaddy

Viewing and Downloading Documents Issue

Resolved Minor
February 22, 2023 - Started about 1 year ago - Lasted 8 days
Official incident page

IsDown continuously monitors the TaxCaddy status page and multiple sources to provide up-to-date information. Check back with us for the latest TaxCaddy uptime status.

Outage Details

Some customers are unable to view or download documents delivered by their tax professional. TaxCaddy engineers are investigating. Incident updates will be posted here: https://status.taxcaddy.com.
Components affected
TaxCaddy Browser-based Portal
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 03/02/2023 01:49PM

The Viewing and Downloading Documents issue has been resolved. If the system status changes, updates will be posted here: https://status.taxcaddy.com.

INVESTIGATING about 1 year ago - at 02/22/2023 06:20PM

Some customers are unable to view or download documents delivered by their tax professional. TaxCaddy engineers are investigating. Incident updates will be posted here: https://status.taxcaddy.com.

Latest TaxCaddy outages

TaxCaddy 404 Error - about 2 months ago
TaxCaddy Service Disruption - 10 months ago
TaxCaddy Oops Message - about 1 year ago
TaxCaddy "Oops" Message - about 2 years ago
TaxCaddy "Oops" Message - about 2 years ago

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