Live TaxJar status. See if TaxJar is down, view recent outages, and get real-time alerts when problems start.
TaxJar is operational
IsDown pulls data from TaxJar's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 52 incidents since started monitoring TaxJar status in April 2020. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.
8 months ago · lasted about 2 hours
We are currently investigating this issue.
almost 3 years ago · lasted 5 minutes
We are actively investigating an issue regarding account updates.
almost 3 years ago · lasted 7 minutes
We are currently investigating this issue.
We've tracked and collected 52 incidents since started monitoring TaxJar status
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Kurt
Getting $0 sales tax regardless the request
Fred
All TaxJar API requests are returning zero rates for us too.
Frank
TaxJar API started returning rates of 0 starting around 1pm CT. TaxJar support has been emailed but no response. Their status page still shows their API as 'operational' despite multiple reports.
Megan
All rate API requests returning $0. Incident ongoing for 2.5 hours. No response from TaxJar support.
Simon
Returning 0% rates for all rate calls
Greg
taxjar is returning 0% / $0 for all requests currently.
Jay
The API is returning zero.
Terry
Sales tax has been returning $0 for the past 2 hours. Taxjar has not responded to our support requests or updated their own status page.....
Andrew
TaxJar's API is returning $0 for all transactions.
Christian
All API calls to taxjar are returning sales tax of 0 regardless of state and api account used.
Will
All of our settings are gone and it's not calculating a tax amount on the front end of our website, Magento, or the back end, NetSuite.
Mary
Problems with Netsuite + TaxJar. Not calculating for order entry teams.
JT
all requests return 0% tax rate
Simon
Service is returning zeros
Andrew
Same issue, all rates are returning 0
Josh
All calculation requests are coming back as $0. TaxJar status page says all systems are operational. Nobody responding to support emails!!!
John
TaxJar is returning 0% tax rate. but no HTTP errors.
Nick
API is returning $0 for tax in all states.
Vince
I have users reporting taxes are not calculating on their portal. I tried to replicate the issue and it seems to be true and not currently calculating taxes, at least in Florida.
chris
not calculating for any platform
Nick
Rates are coming back as zero
Be the First to Know When Vendors Go Down
IsDown aggregates official status pages and provides alerts when outages are detected
Services commonly monitored together with TaxJar
TaxJar isn't down. You can check TaxJar status and incident details on the top of the page. IsDown continuously monitors TaxJar official status page every few minutes. In the last 24 hours, there were 0 outages reported.
TaxJar is currently operational. You can check TaxJar status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of TaxJar being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the TaxJar official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
TaxJar last outage was on November 20, 2024 with the title "We are investigating reports of users receiving an unusually high volume of emails from the TaxJar Reporting Application"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor TaxJar and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor TaxJar with maximum flexibility
IsDown monitors TaxJar for major outages. A major outage is when TaxJar experiences a critical issue that severely affects one or more services/regions. When TaxJar marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors TaxJar status page for minor outages. A minor outage is when TaxJar experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in TaxJar status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
TaxJar publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors TaxJar and all their 7 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
TaxJar and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.
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