TaxJar Status

Resolved TaxJar App, API Outage

We are currently investigating this issue.

Resolved Elevated Error Rates on some API Endpoints

We are currently investigating this issue.

Resolved Address validation service errors

We are currently investigating elevated levels of errors for our address validation service.

Resolved 500 errors when using Address Validation Endpoint

We are currently investigating this issue.

Resolved Increased errors on /v2/validation endpoint

We are currently investigating an issue with our /v2/validation endpoint used for validations of VAT identification numbers against VIES. All other endpoints are unaffected.

Resolved Increased Errors on API Endpoints

An issue with a backend service has caused increased error rates which may be impacting customers access to our API endpoints. We're monitoring situation and will update when the issue is resolved.

Resolved Increased Errors on API endpoints

Amazon Cloudfront is experiencing increased latency and error rates which may be impacting some customers access to our API endpoints. We're monitoring situation and will update when the issue is resolved.

Resolved Database Maintenance

To ensure system reliability TaxJar will be performing brief database maintenance on database services that support our reporting application. Some users may see brief interruption when trying to view the transactions in the application during this time.

Resolved Degraded API Performance

We are currently investigating this issue.

Resolved Temporary Transaction Push Errors

There was a 5 minute window, around 15:30 CDT, where API users attempting to use the transaction endpoint would have experienced 500 error codes. This was caused by a 3rd party hosting provider incident that caused connectivity problems. The issue was quickly resolved.