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0 incidents in the last 7 days
0 incidents in the last 30 days
Last check: 2 minutes ago
Last known issue: about 1 month ago
Resolved TaxJar App, API Outage
We are currently investigating this issue.
Resolved Elevated Error Rates on some API Endpoints
We are currently investigating this issue.
Resolved Address validation service errors
We are currently investigating elevated levels of errors for our address validation service.
Resolved 500 errors when using Address Validation Endpoint
We are currently investigating this issue.
Resolved Increased errors on /v2/validation endpoint
We are currently investigating an issue with our /v2/validation endpoint used for validations of VAT identification numbers against VIES. All other endpoints are unaffected.
Resolved Increased Errors on API Endpoints
An issue with a backend service has caused increased error rates which may be impacting customers access to our API endpoints. We're monitoring situation and will update when the issue is resolved.
Resolved Increased Errors on API endpoints
Amazon Cloudfront is experiencing increased latency and error rates which may be impacting some customers access to our API endpoints. We're monitoring situation and will update when the issue is resolved.
Resolved Database Maintenance
To ensure system reliability TaxJar will be performing brief database maintenance on database services that support our reporting application. Some users may see brief interruption when trying to view the transactions in the application during this time.
Resolved Degraded API Performance
We are currently investigating this issue.
Resolved Temporary Transaction Push Errors
There was a 5 minute window, around 15:30 CDT, where API users attempting to use the transaction endpoint would have experienced 500 error codes. This was caused by a 3rd party hosting provider incident that caused connectivity problems. The issue was quickly resolved.
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