TaxJar is operational
Updated
Monitoring TaxJar since April 2020. Learn more
Monitoring
7 components
Total Incidents in 2025
0 incidents
The best way to monitor TaxJar and other dependencies
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Kurt
3 months agoGetting $0 sales tax regardless the request
Fred
3 months agoAll TaxJar API requests are returning zero rates for us too.
Frank
3 months agoTaxJar API started returning rates of 0 starting around 1pm CT. TaxJar support has been emailed but no response. Their status page still shows their API as 'operational' despite multiple reports.
Megan
3 months agoAll rate API requests returning $0. Incident ongoing for 2.5 hours. No response from TaxJar support.
Simon
3 months agoReturning 0% rates for all rate calls
Greg
3 months agotaxjar is returning 0% / $0 for all requests currently.
Jay
3 months agoTaxJar API The API is returning zero.
Terry
3 months agoSales tax has been returning $0 for the past 2 hours. Taxjar has not responded to our support requests or updated their own status page.....
Andrew
3 months agoTaxJar's API is returning $0 for all transactions.
Christian
3 months agoAll API calls to taxjar are returning sales tax of 0 regardless of state and api account used.
Will
3 months agoAll of our settings are gone and it's not calculating a tax amount on the front end of our website, Magento, or the back end, NetSuite.
Mary
3 months agoProblems with Netsuite + TaxJar. Not calculating for order entry teams.
JT
3 months agoall requests return 0% tax rate
Simon
3 months agoTaxJar API Service is returning zeros
Andrew
3 months agoSame issue, all rates are returning 0
Josh
3 months agoAll calculation requests are coming back as $0. TaxJar status page says all systems are operational. Nobody responding to support emails!!!
John
3 months agoTaxJar is returning 0% tax rate. but no HTTP errors.
Nick
3 months agoAPI is returning $0 for tax in all states.
Vince
3 months agoI have users reporting taxes are not calculating on their portal. I tried to replicate the issue and it seems to be true and not currently calculating taxes, at least in Florida.
chris
3 months agonot calculating for any platform
Nick
3 months agoRates are coming back as zero
IsDown has tracked 52 incidents since started monitoring TaxJar status in April 2020.
3 months ago · lasted about 2 hours
We are currently investigating this issue. More details
over 2 years ago · lasted 5 minutes
We are actively investigating an issue regarding account updates. More details
over 2 years ago · lasted 7 minutes
We are currently investigating this issue. More details
We've tracked and collected 52 incidents since started monitoring TaxJar status
Number of Incidents
0 issues
Last incident
77 days ago
Get instant alerts when your cloud vendors experience downtime. Create an internal status page to keep your team in the loop and minimize the impact of service disruptions.
IsDown offers an easy way to monitor TaxJar with maximum flexibility
IsDown monitors TaxJar for major outages. A major outage is when TaxJar experiences a critical issue that severely affects one or more services/regions. When TaxJar marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors TaxJar status page for minor outages. A minor outage is when TaxJar experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in TaxJar status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
TaxJar publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors TaxJar and all their 7 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
TaxJar and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
TaxJar isn't down. You can check TaxJar status and incident details on the top of the page. IsDown continuously monitors TaxJar official status page every few minutes. In the last 24 hours, there were 0 outages reported.
TaxJar is currently operational. You can check TaxJar status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of TaxJar being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the TaxJar official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
TaxJar last outage was on November 20, 2024 with the title "We are investigating reports of users receiving an unusually high volume of emails from the TaxJar Reporting Application"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor TaxJar and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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