Check if TaxJar is down, recent outages, user-reported issues, and outages map.
TaxJar is working normally
Stay on top of outages with IsDown. Monitor the real-time status of all your vendors, SaaS, and tools, including TaxJar.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more TaxJar status data.
IsDown has tracked 52 incidents since started monitoring TaxJar status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
| Date | Status | Incident | Duration |
|---|---|---|---|
|
Nov 20, 2024
08:34 PM GMT
|
Never Acknowledged | Nationwide Tax Calculation Outage | about 2 hours |
|
Nov 20, 2024
02:33 PM GMT
|
Minor | We are investigating reports of users receiving an unusually high volume of emails from the TaxJa... | about 2 hours |
|
Aug 31, 2022
08:26 PM BST
|
Minor | TaxJar Reporting Issues | 5 minutes |
|
Aug 16, 2022
02:12 AM BST
|
Minor | TaxJar Reporting - Performance Issue | 7 minutes |
|
Jul 23, 2022
05:34 PM BST
|
Minor | TaxJar Reporting - Dashboard Performance Issue | 3 minutes |
|
Jul 15, 2022
09:03 PM BST
|
Minor | TaxJar Reporting - Dashboard Performance Issues | 5 minutes |
|
Jul 07, 2022
05:48 PM BST
|
Minor | TaxJar Reporting - Dashboard Performance Issues | 10 minutes |
|
Jun 29, 2022
06:25 PM BST
|
Minor | TaxJar App | 9 minutes |
|
Jun 15, 2022
09:08 PM BST
|
Minor | Elevated API Response Times | 29 minutes |
|
Dec 22, 2021
01:32 PM GMT
|
Major | Third party hosting provider issues | 3 months |
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Getting $0 sales tax regardless the request
All TaxJar API requests are returning zero rates for us too.
TaxJar API started returning rates of 0 starting around 1pm CT. TaxJar support has been emailed but no response. Their status page still shows their API as 'operational' despite multiple reports.
All rate API requests returning $0. Incident ongoing for 2.5 hours. No response from TaxJar support.
Returning 0% rates for all rate calls
taxjar is returning 0% / $0 for all requests currently.
The API is returning zero.
Sales tax has been returning $0 for the past 2 hours. Taxjar has not responded to our support requests or updated their own status page.....
TaxJar's API is returning $0 for all transactions.
All API calls to taxjar are returning sales tax of 0 regardless of state and api account used.
All of our settings are gone and it's not calculating a tax amount on the front end of our website, Magento, or the back end, NetSuite.
Problems with Netsuite + TaxJar. Not calculating for order entry teams.
all requests return 0% tax rate
Service is returning zeros
Same issue, all rates are returning 0
All calculation requests are coming back as $0. TaxJar status page says all systems are operational. Nobody responding to support emails!!!
TaxJar is returning 0% tax rate. but no HTTP errors.
API is returning $0 for tax in all states.
I have users reporting taxes are not calculating on their portal. I tried to replicate the issue and it seems to be true and not currently calculating taxes, at least in Florida.
not calculating for any platform
Rates are coming back as zero
| Component | Status |
|---|---|
| TaxJar Reporting | OK |
| TaxJar API | OK |
| TaxJar Autofile | OK |
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TaxJar provides automated sales tax calculation, reporting, and filing services through various APIs, helping businesses manage compliance with tax regulations.
Monitoring TaxJar since April 2020
Tracking 7 TaxJar services and regions
0 incidents in 2025
Number of Incidents
0 issues
Last incident
321 days ago
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TaxJar isn't down. You can check TaxJar status and incident details on the top of the page. IsDown continuously monitors TaxJar official status page every few minutes. In the last 24 hours, there were 0 outages reported.
TaxJar is currently operational. You can check TaxJar status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of TaxJar being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the TaxJar official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
TaxJar last outage was on November 20, 2024 with the title "We are investigating reports of users receiving an unusually high volume of emails from the TaxJar Reporting Application"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor TaxJar and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if TaxJar is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about TaxJar's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor TaxJar with maximum flexibility
IsDown monitors TaxJar for major outages. A major outage is when TaxJar experiences a critical issue that severely affects one or more services/regions. When TaxJar marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors TaxJar status page for minor outages. A minor outage is when TaxJar experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in TaxJar status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
TaxJar publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors TaxJar and all their 7 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
TaxJar and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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