Check if TaxJar is down, official outages, user-reported issues, and outages map.
TaxJar is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 52 incidents since started monitoring TaxJar status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official TaxJar outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Nov 20, 2024
03:34 PM EST
|
Not Confirmed by TaxJar
Nationwide Tax Calculation Outage
Users report tax not calculating across all states, with zero tax returned by APIs and TaxJar wit...
|
about 2 hours |
|
Nov 20, 2024
09:33 AM EST
|
Minor
We are investigating reports of users receiving an unusually high volume of emails from the TaxJa...
We are currently investigating this issue.
|
about 2 hours |
|
Aug 31, 2022
03:26 PM EDT
|
Minor
We are actively investigating an issue regarding account updates.
|
5 minutes |
|
Aug 15, 2022
09:12 PM EDT
|
Minor
We are currently investigating this issue.
|
7 minutes |
|
Jul 23, 2022
12:34 PM EDT
|
Minor
We are currently investigating this issue.
|
3 minutes |
|
Jul 15, 2022
04:03 PM EDT
|
Minor
We have identified an issue with TaxJar Reporting UI performance and are implementing a fix.
|
5 minutes |
|
Jul 07, 2022
12:48 PM EDT
|
Minor
We have identified an issue with TaxJar Reporting UI performance and are implementing a fix.
|
10 minutes |
|
Jun 29, 2022
01:25 PM EDT
|
Minor
This issue has been identified and a fix is being implemented.
|
9 minutes |
|
Jun 15, 2022
04:08 PM EDT
|
Minor
We are currently investigating this issue.
|
29 minutes |
|
Dec 22, 2021
08:32 AM EST
|
Major
We are currently monitoring 3rd party vendor issues. Hosting vendor is experiencing an outage.
|
3 months |
See what users are saying about TaxJar issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Zach - I am trying to determine sales tax for a client out of state and I keep refreshing the page but nothing is loading..
Kurt - Getting $0 sales tax regardless the request.
Fred - All TaxJar API requests are returning zero rates for us too..
Frank - TaxJar API started returning rates of 0 starting around 1pm CT. TaxJar support has been emailed but no response. Their status page still shows their API as 'operational' despite multiple reports..
Megan - All rate API requests returning $0. Incident ongoing for 2.5 hours. No response from TaxJar support..
Simon - Returning 0% rates for all rate calls.
Greg - taxjar is returning 0% / $0 for all requests currently..
Jay - The API is returning zero..
Terry - Sales tax has been returning $0 for the past 2 hours. Taxjar has not responded to our support requests or updated their own status page......
Andrew - TaxJar's API is returning $0 for all transactions. .
Christian - All API calls to taxjar are returning sales tax of 0 regardless of state and api account used..
Will - All of our settings are gone and it's not calculating a tax amount on the front end of our website, Magento, or the back end, NetSuite..
Mary - Problems with Netsuite + TaxJar. Not calculating for order entry teams..
JT - all requests return 0% tax rate.
Simon - Service is returning zeros.
Andrew - Same issue, all rates are returning 0.
Josh - All calculation requests are coming back as $0. TaxJar status page says all systems are operational. Nobody responding to support emails!!!.
John - TaxJar is returning 0% tax rate. but no HTTP errors. .
Nick - API is returning $0 for tax in all states..
Vince - I have users reporting taxes are not calculating on their portal. I tried to replicate the issue and it seems to be true and not currently calculating taxes, at least in Florida. .
chris - not calculating for any platform.
Nick - Rates are coming back as zero.
| Component | Status | Details |
|---|---|---|
| TaxJar API status | OK | View details |
| TaxJar Autofile status | OK | View details |
| TaxJar Reporting status | OK | View details |
Users are monitoring tens of services with IsDown. Here are some that are monitored together with TaxJar. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
TaxJar provides automated sales tax calculation, reporting, and filing services through various APIs, helping businesses manage compliance with tax regulations.
Monitoring TaxJar since April 2020
Tracking 7 TaxJar services and regions
0 incidents in 2025
IsDown is a status page aggregator that monitors if TaxJar and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when TaxJar, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of TaxJar (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of TaxJar's 7 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from TaxJar and other services.
IsDown checks TaxJar official status page for major/minor outages or downtimes. A major outage is when TaxJar experiences a critical issue that severely affects one or more services/regions. A minor incident is when TaxJar experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a TaxJar outage, we send you an alert and update your dashboard and status page.
TaxJar and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in TaxJar status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
TaxJar publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors TaxJar and all their 7 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor TaxJar but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
Start Monitoring for Free
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from TaxJar and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of TaxJar and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
Start Monitoring for Free
Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is TaxJar down?'
Start Monitoring for Free
While Downdetector relies on user-submitted reports to detect TaxJar outages, IsDown monitors TaxJar's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official TaxJar status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including TaxJar in a single dashboard. | ||
| Instant TaxJar outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of TaxJar official status and user-reported issues. | ||
| Maintenance feed for TaxJar | ||
| Granular alerts filtering by TaxJar components and regions. |
14-day free trial • No credit card required
TaxJar isn't down. You can check TaxJar status and incident details on the top of the page. IsDown continuously monitors TaxJar official status page every few minutes. In the last 24 hours, there were 0 outages reported.
TaxJar is currently operational. You can check TaxJar status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of TaxJar being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the TaxJar official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
TaxJar last outage was on November 20, 2024 with the title "We are investigating reports of users receiving an unusually high volume of emails from the TaxJar Reporting Application"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor TaxJar and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if TaxJar is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about TaxJar's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
14-day free trial · No credit card required · No code required