Outage in Telesign

Operator Service Alert - Planned Maintenance - US 10DLC traffic - 10/16/22

Resolved Maintenance

October 12, 2022 - Started over 3 years ago - Lasted 19 days
Official incident page

Incident Report

Issue: United States 10DLC traffic Start Date: 10/16/22 Start Time: 10:00 PM PDT End Date: 10/17/22 End Time: 04:00 AM PDT Summary: We have received notification that US 10DLC traffic will be under maintenance on the date and time specified above. During this time period, customers with 10DLC numbers may experience increased MO/MT/DLR SMS latency, so we kindly ask that you plan accordingly. On behalf of the operators, we apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at support@telesign.com. Kind Regards, TeleSign Support

Components affected

Telesign Operator Alerts

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Latest Updates ( sorted recent to last )

INVESTIGATING over 3 years ago - at 10/12/2022 04:11PM

Issue: United States 10DLC traffic

Start Date: 10/16/22
Start Time: 10:00 PM PDT
End Date: 10/17/22
End Time: 04:00 AM PDT

Summary:
We have received notification that US 10DLC traffic will be under maintenance on the date and time specified above. During this time period, customers with 10DLC numbers may experience increased MO/MT/DLR SMS latency, so we kindly ask that you plan accordingly.

On behalf of the operators, we apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.

Kind Regards,
TeleSign Support

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