Outage in Telesign
PhoneID Live Service Alert - United Kingdom
Resolved MinorIncident Report
Summary AI Generated
Telesign's PhoneID Live service experienced issues in the United Kingdom from 11:10 AM to 12:05 PM PDT on April 3rd, 2026, causing delays for users in that region. The problem originated from a partner service and affected the normal functioning of PhoneID Live operations. The issue was resolved after approximately 55 minutes, with all services returning to normal operation.
Date: 04/03/26
Start Time: 11:10 AM PDT
End Time: Ongoing
We received notification from our partner that PhoneID Live is currently having issues in the United Kingdom, which may cause some delays. We will inform you once there is a resolution.
We'd like to apologize for any inconvenience and appreciate your patience during this service window.
If you have any questions, please contact us at support@telesign.com.
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Latest Updates ( sorted recent to last )
RESOLVED
about 4 hours ago - at 04/03/2026 07:47PM
Date: 04/03/2026
Start Time: 11:10 AM PDT
End Time: 12:05 PM PDT
We received notification from our partner that the issue previously noticed in the United Kingdom has been resolved. End users should no longer experience delays, as all services are back to functioning properly.
IDENTIFIED
about 5 hours ago - at 04/03/2026 06:47PM
Date: 04/03/26
Start Time: 11:10 AM PDT
End Time: Ongoing
We received notification from our partner that PhoneID Live is currently having issues in the United Kingdom, which may cause some delays. We will inform you once there is a resolution.
We'd like to apologize for any inconvenience and appreciate your patience during this service window.
If you have any questions, please contact us at support@telesign.com.
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