Is ThoughtTrace Down?

ThoughtTrace status is operational

IsDown is monitoring ThoughtTrace's official status page in real time.

Stats for ThoughtTrace official incidents in the last 30 days

Number of Incidents

0 outages

Since last incident

159 days

Users reports for ThoughtTrace in the last 12 hours

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Monitor and keep track of ThoughtTrace's current and past outages

Minor · 5 months ago · lasted about 3 hours

Extended Maintenance

The system is still undergoing maintenance

Minor · about 1 year ago · lasted 38 minutes

Azure Front Door - Connectivity issues

Azure Frontdoor is currently experiencing connectivity issues surrounding user access to Azure services and subsequently Azure reliant ThoughtTrace services may be impacted. ThoughtTrace users may encounter the following issues: Application connection issues Requesting Exports Preforming Filters Microsoft has issued the following incident status description: "Starting at 16:10 UTC on 07 Sep 2022, customers using Azure Front Door could be experiencing connectivity issues. This could also be impacting customers’ ability to access the Azure Management Portal. We are investigating a spike in traffic as a potential cause. While we are not currently observing any traffic spikes currently, we are working on remediating the residual impact. We are recovering a number of nodes that are showing intermittent connectivity issues. For customers who are experiencing connectivity issues, retries are likely to be successful. Most customers should be seeing recovery at this stage. "

Minor · about 1 year ago · lasted about 2 hours

Bulk actions and exports

We are investigating reports of slow bulk actions and exports.

Minor · about 1 year ago · lasted about 4 hours

Bulk actions and exports

Related to the previous incident, there are still some exports and bulk actions that are backlogged

Minor · about 1 year ago · lasted about 6 hours

Degraded Performance

The ThoughtTrace app is currently in a degraded state while we process through a large backlog of updates. We are taking steps to expedite this processing. In the meantime you might notice delays when uploading or modifying documents.

Minor · about 1 year ago · lasted 8 minutes

Slow exports

We've received several reports of slow exports from ThoughtTrace. Exports are correctly processing, but we're monitoring to ensure all are delivered and that the system returns to normal delivery times.

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Frequently Asked Questions

Is ThoughtTrace down right now? What is ThoughtTrace current status?
ThoughtTrace seems to be up and running. We've updated the status 14 minutes ago.
Was ThoughtTrace down today?
ThoughtTrace is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with ThoughtTrace, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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