Minor · 5 months ago · lasted about 3 hours
The system is still undergoing maintenance
Minor · about 1 year ago · lasted 38 minutes
Azure Frontdoor is currently experiencing connectivity issues surrounding user access to Azure services and subsequently Azure reliant ThoughtTrace services may be impacted. ThoughtTrace users may encounter the following issues: Application connection issues Requesting Exports Preforming Filters Microsoft has issued the following incident status description: "Starting at 16:10 UTC on 07 Sep 2022, customers using Azure Front Door could be experiencing connectivity issues. This could also be impacting customers’ ability to access the Azure Management Portal. We are investigating a spike in traffic as a potential cause. While we are not currently observing any traffic spikes currently, we are working on remediating the residual impact. We are recovering a number of nodes that are showing intermittent connectivity issues. For customers who are experiencing connectivity issues, retries are likely to be successful. Most customers should be seeing recovery at this stage. "
Minor · about 1 year ago · lasted about 2 hours
We are investigating reports of slow bulk actions and exports.
Minor · about 1 year ago · lasted about 4 hours
Related to the previous incident, there are still some exports and bulk actions that are backlogged
Minor · about 1 year ago · lasted about 6 hours
The ThoughtTrace app is currently in a degraded state while we process through a large backlog of updates. We are taking steps to expedite this processing. In the meantime you might notice delays when uploading or modifying documents.
Minor · about 1 year ago · lasted 8 minutes
We've received several reports of slow exports from ThoughtTrace. Exports are correctly processing, but we're monitoring to ensure all are delivered and that the system returns to normal delivery times.
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