Outage in Timely Limited

SMS sending delays

Resolved Major
March 07, 2024 - Started about 2 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are curently investigating an issue affecting the sending of SMS messages and aware that there may be delays. We're actively working on fixing this up as quickly as possible
Components affected
Timely Limited SMS Sending
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/07/2024 04:24AM

SMS is now sending normally and all messages that were delayed have been sent.

MONITORING about 2 months ago - at 03/07/2024 03:15AM

A fix has been implemented, and we're continuing to monitor the service as SMS successfully send

IDENTIFIED about 2 months ago - at 03/07/2024 02:50AM

We have identified the problem and have made significant progress towards resolving the issue, with our total queue of SMS messages now starting to shrink. We will update again in 15 mins.

INVESTIGATING about 2 months ago - at 03/07/2024 01:54AM

We are curently investigating an issue affecting the sending of SMS messages and aware that there may be delays. We're actively working on fixing this up as quickly as possible

Latest Timely Limited outages

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Timely is experiencing SMS issues - 8 months ago
Investigating issues relating to sending SMS messages from Timely - 9 months ago

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