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We continuously monitor the official Timely Limited status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Timely Limited outages.
Minor Resolved · 2 months ago · lasted 26 minutes
Web Application availability error
Timely is aware of - and currently investigating - and issue that is impacting our web application, causing it to become unavailable. We believe this may be related to previous host outages in the last 12 hours. Our bookings system appears not to be affected at this stage. We will update here when more information becomes available.
Minor Resolved · 2 months ago · lasted about 3 hours
We are seeing reports of an issue with our hosting service who are currently impacted by some significant disruptions across the internet. At present we have noticed some irregular behaviour with our Timely platform although our monitoring so far suggests we are still operational without any sustained issues. We will keep monitoring this situation and update customers with any new developments.
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Minor Resolved · 2 months ago · lasted 2 days
Register cashup blocked for some customers
We’re aware of an issue with cashup affecting some of our customers and are currently investigating the cause. As such, some customers will see errors with cashup while we add more detailed diagnostics in this area that we expect will provide more specific information on what’s happening. We hope to have an update released within the next 24 hours. We apologise for the inconvenience while we treat this issue.
Minor Resolved · 2 months ago · lasted about 13 hours
Data syncing to and from Timely is taking a while to process today - our apologies! Hang tight, we have identified the cause of the delay which is due to an outage with our service provider, and they are working to resolve the issue. If you have any concerns, our Support team are happy to assist - please reach out to [email protected] and we’ll get back to you shortly.
Minor Resolved · 5 months ago · lasted about 1 hour
Timely is experiencing issues
Timely is taking a longer than usual to load today - our apologies! Hang tight, our Techbot team are working hard to identify the cause of the slowness, and will apply a fix as soon as possible. If you have any concerns, our Support team are happy to assist - please reach out to [email protected] and we’ll get back to you shortly.
Minor Resolved · 5 months ago · lasted 1 day
Slower than normal response times
We've applied an upgrade to our main database and it is taking a little longer than expected and some systems are running a little slowly as a result. We're monitoring closely and are ready to make further changes if required.
Maintenance Resolved · 5 months ago · lasted 3 days
Error on Changing Register State
We are aware of an issue currently affecting some registers that is impacting some users. The issue impacts opening and closing a register, meaning a register state will not update correctly, and an error occurs when the register changes from one state to another. To resolve this issue quickly, a suggested fix is to log out, clear your browser cookies, and log in again. You can contact support for assistance on how to do this if you are unsure.
User-reported problems for Timely Limited in the last 12 hours. It's a collection of user reports from different sources.
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