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Ongoing Slow response for aggregation and payments services

Users are affected by this with slow aggregations and payment attempts. We are investigating what might the cause to this.

Stats

2 incidents in the last 7 days

4 incidents in the last 30 days

Automatic Checks

Last check: 5 minutes ago

Last known issue: 5 days ago

Latest Incidents

Last 30 days

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Resolved Partial outage on AIS and PIS

We experienced a partial outage for Aggregation and Payments between 09:05 and 09:15, the situation has now recovered and we are monitoring to make sure that everything looks good.

Resolved We are experiencing high error rate on credentials

We are currently investigating the issue and will get back to you shortly. We apologise for the inconvenience.

Resolved We are in the process of renewing our eIDAS certificate for June 2021

This is essential maintenance for connection to an ASPSP’s PSD2 API. We do not expect any downtime or subsequent impact on your end users. For ASPSPs that don’t support rotation of certificates, short maintenance windows are planned to switch to a new certificate - these will of course be indicated in advance on the Statuspage for each market. 09:40 From 11:00 to 17:00

Resolved Income check is currently unavailable

The income stream is currently unavailable. We are investigating this issue and will implement a solution as soon as possible. We apologise for the inconvenience.

about 1 month ago Official incident report

Resolved We are currently experiencing issues for a small amount of users when using manual refresh.

We are investigating the issue and will update you as soon as possible. We apologise for the inconvenience.

about 2 months ago Official incident report

Resolved Background refresh is unavailable.

We are investigating this and will update you as soon as possible. we apologise for the inconvenience.

about 2 months ago Official incident report

Resolved Payments functionality unavailable for newly created app's

We have identified bug that prevents new apps from using payments functionality. We are working on a fix to restore behaviour as soon as possible.

about 2 months ago Official incident report

Resolved Providers that require redirect authentication flow are currently unavailable within Tink Link

We are currently investigating the issue. We apologise for the inconvenience.

Resolved Payment in demo.tink.com currently unavailable.

We are currently experiencing issues with payment in demo.tink.com which is causing it to be unavailable, we are investigating the issue.

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