Is TokBox Standard SIP Down?
TokBox Standard SIP status is operational
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TokBox Standard SIP problems reported by users
This chart provides user-reported problems for TokBox Standard SIP in the last 12 hours. It's a collection of user reports from different sources.
Latest TokBox Standard SIP Outages
We continuously monitor the official TokBox Standard SIP status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last TokBox Standard SIP outages and possible affected you.
Minor · started 7 months ago
This status page won't be updated anymore. The new API status page (https://vonageapi.statuspage.io/) replaced this page on Monday, July 11, 2022. Please update your subscriptions and any automations that rely on those subscriptions in the new API status page and click on the "Subscribe to Updates" button. This will ensure you continue to receive the updates you need. Please contact [email protected] if you have any questions.
Minor Resolved · 7 months ago · lasted 6 minutes
Potential issue in our SIP platform
At 3:00pm EDT one of the components for the SIP interconnect crashed and immediately restarted. This could have impacted the ability to control SIP sessions, but the media would have not been impacted. The instance is now recovered and we are monitoring. If there is a customer impact, it is likely to be affecting the following services: Standard SIP, Enterprise SIP We aim to provide an update on our investigation within 30 minutes. Please see this article - https://support.tokbox.com/hc/en-us/articles/360046878071 -for an explanation of the Vonage API group's approach to publishing information about incidents.
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Minor Resolved · 8 months ago · lasted less than a minute
US-East-1 (N. Virginia) SIP Interconnect Server Failure
We were alerted to a server failure in our SIP Interconnect feature used in both our Standard and Enterprise environments on 2022-06-09 at 9:51 EDT. This would have resulted in impacted sessions being abruptly terminated. The system recovered immediately afterwards. There is no ongoing customer impact and we are monitoring the system. Please reach out to [email protected] if you have any further questions.
Minor Resolved · 8 months ago · lasted 24 minutes
Potential issue in our Video platform for US data centers
Our monitoring has alerted us to a potential service issue with our platform from 21:05 UTC - 21:09 UTC. Although it is not yet certain whether there is any customer impact, we are alerting customers immediately while our Engineering teams investigate and we can confirm impact and specific details. If there is a customer impact, it is likely to be affecting the following services: Video We aim to provide an update on our investigation within 60 minutes. Please see this article - https://support.tokbox.com/hc/en-us/articles/360046878071 -for an explanation of the Vonage API group's approach to publishing information about incidents.
Minor Resolved · 8 months ago · lasted 31 minutes
SIP server restarted
Our monitoring alerted us to a potential service issue with our SIP APIs. One of our SIP servers got restarted and we are investigating the issue. Please reach out to [email protected] if you have any questions.
Minor Resolved · 9 months ago · lasted about 2 hours
SIP EU West Server Restarted
Some of our servers in the EU West got restarted on both Enterprise and Standard environments and we are investigating the incident. Please reach out to [email protected] if you have any further questions.
Minor Resolved · 9 months ago · lasted 8 minutes
Media Server Restart in US East region
Our monitoring has alerted us to a Media Server in the US East region that restarted. Sessions and users on this server were disconnected. The server has been taken out of production while we review the issue. Issue should be resolved at this point for any new sessions and/or connections.
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Frequently Asked Questions
- Is TokBox Standard SIP down right now? What is TokBox current status?
- TokBox seems to be up and running. We've updated the status 5 months ago.
- Was TokBox Standard SIP down today?
- TokBox is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with TokBox, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with TokBox and need support?
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- Find their support at their official website.
- Find their support contact at their official status page.
- TokBox outage? How can I monitor TokBox?
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- Subscribe (if possible) to updates on the official status page
- Create an account in IsDown. Start monitoring TokBox and get alerts in real-time when TokBox has outages.
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- IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
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