Disruption in hosting location EU1

After monitoring carefully, we can conclude that all issues have been resolved and full functionality has been restored.

If you still experience issues with your environment, please contact TOPdesk Support.

Our apologies for the inconvenience.

All functionality of the affected environments should be back to normal. 
Our engineers are monitoring the situation and are investigating the root cause of the disruption.

The cause of these problems has been located and the functionality of affected environments should now be back to normal.
We are continuing to monitor the situation.

We are currently experiencing problems on the EU1 hosting location. As a result your TOPdesk environment may be slower than normal or be unavailable.

We are aware of the problem and are working on a solution.

Please contact TOPdesk Support after submitting an incident, so we can store additional logfiles to investigate this.

Our apologies for the inconvenience.

We aim to update this status page every 30 minutes until the issue has been resolved.

E-mail updates will be sent when the issue has been resolved. You can subscribe on the status page (https://status.topdesk.com) for additional updates.

To inform TOPdesk you are affected by this issue, please visit https://my.topdesk.com/tas/public/ssp/ . Please refer to incident TDR23 03 3281.