Is TrackTik Down?

TrackTik status is operational

Latest TrackTik Outages

Check the stats and details of the latest TrackTik outages and issues

0 Outages in the last 7 days
0 Outages in the last 30 days
83 Days since last incident

Minor Resolved · started 3 months ago

Issue with TrackTik Cloud Guarding Suite Zone access

At approximately 16:50 EST today, we experienced a service disruption that may have affected a limited number of customers utilizing the Guarding Suite. The incident's root cause is still under investigation; initial analysis indicates a database performance issue for some requests bringing the system to an impacting service disruption. During this time, accessing zones and certain functionalities may be diminished. For any questions or concerns, please do not hesitate to contact our customer support team.

Minor Resolved · started 6 months ago

Degradation of service found outside of IVR's Network (Europe)

Numbers calling from Europe may experience issues with IVR. An investigation is currently ongoing.

Minor Resolved · started 6 months ago

Degradation of service on our US-East infrastructures

We have been informed of an ongoing incident with our hosting provider Amazon AWS in their US-East region caused by a third-party DNS provider. The DNS service being a critical networking component of the internet, this incident causes internet traffic to drop and degrade access to our web application. Amazon AWS is actively working on resolving the issue.

Minor Resolved · started 9 months ago

TrackTik Service Disruption

Between 5:07 PM to 5:28 PM EST today, an incident with our replication services made portal access inaccessible for some users in the Eastern US region. Our Engineering team identified and restored services without any loss to user data. The root cause is still under investigation. Once we have more details, we will share them.

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Minor Resolved · started 10 months ago

Users attempting to install the TrackTik Guard tour app in the Google Playstore will not be able to locate the app.

An issue has been identified in our Playstore app and we are attempting to restore the ability to locate and install the app. Updates will be provided here as we receive them.

Minor Resolved · started 12 months ago

Amazon AWS outage in hosting region US-East-1

Amazon AWS report an outage in their hosting region US-East-1 impacting only a specific availability zone (AZ). We are not observing any impact on our services and we are monitoring the situation.

Minor Resolved · started 12 months ago

Internet Connectivity issues on Amazon AWS Oregon Region impacting service

We are currently experiencing internet connectivity disruptions in our US West Amazon region (California) which is linked to the reported Amazon AWS Oregon network issues currently happening. The interruptions are intermittent, we are monitoring the situation and are in contact with Amazon AWS. Not ETA is available from Amazon yet.

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Frequently Asked Questions

Is TrackTik down right now? What is TrackTik current status?
TrackTik seems to be up and running. We've updated the status 2 minutes ago.
Was TrackTik down today?
TrackTik is up and running now. In the last 24 hours there has 0 outages.
I'm having issues with TrackTik, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
TrackTik outage? How can I monitor TrackTik?
Why use IsDown instead of TrackTik status page?
IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
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