Is TrackTik Down? TrackTik status is a minor outage

Issue with our upstream provider. More details & updates
Active Outage - started 28 days ago
Need to stay on top of TrackTik incidents? Sign up today and get notified next time TrackTik goes down.

Stats for TrackTik official incidents in the last 30 days

Number of Incidents

1 outages

Since last incident

28 days

Users reports for TrackTik in the last 12 hours

Monitor TrackTik and all your third-party dependencies in one place

Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including TrackTik.

Stay on top of TrackTik's current and past outages

TrackTik outages in the last 30 days per day

Minor · started 28 days ago

Issue with our upstream provider

We are currently experiencing reduced SMS functionality due to messages being blocked by US carriers (T-Mobile). This negatively impacts shift offerings by SMS and may impact other SMS functions. We are currently working to resolve this issue with our service partner and will continue to update.

Minor · about 1 month ago · lasted about 5 hours

Investigating a potential service disruption (Web portal/Shift App)

We are experiencing a service disruption that may have affected a limited number of TrackTik Cloud customers. The incident's root cause is still under investigation; initial analysis indicates a database performance issue for some requests, causing the system to impact service disruption. The web portal and the Shift App may be unresponsive during this time.

Minor · about 1 month ago · lasted about 8 hours

Performance Degradation

Please be aware of performance degradation currently affecting Canadian clients. We'll provide an update once services are fully operational.

Major · about 1 month ago · lasted 37 minutes

TrackTik Service Disruption

We are currently experiencing a service disruption that is affecting users in Canada. Our engineering teams are working to get services restored as soon as possible.

Minor · 4 months ago · lasted about 4 hours

TrackTik Service Disruption

We are currently experiencing a service disruption that may be affecting report PDF generation, data replication and email notifications. Our Engineering team is working to identify the root cause and implement a solution. Users in the US East may be affected.

Minor · 4 months ago · lasted about 1 hour

Incident Type

At approximately 10:30 AM EST today, we experienced a service disruption that may have affected a limited number of customers utilizing the Run sheet features. Initial analysis indicates a database performance issue for some requests bringing the system to an impacting service disruption. Which has since been resolved During that time, the web portal and mobile apps may have been slow or unresponsiveness to accessing the Run sheets For any questions or concerns, please do not hesitate to contact our customer support team.

What customers say about IsDown

“If you are in SRE, IT, or Security and work in an environment with a lot of SaaS (which, let's face it, is all of them) - IsDown is your new best friend. Helpfully aggregates various Statuspages from services into a very clear dashboard. Worth every penny.”

Mike Sheward
Head of Security

“Your support is one of the best I have ever worked with. Thanks for having a great product AND great support.”

Eric Peterson

Get TrackTik outage notifications where you need it the most

The data and notifications you need, in the tools you already use.

For everyone that relies on cloud services

SaaS rules the world, and all teams depend on them to do their most productive work. IsDown helps you monitor all your cloud services, so you can focus on what matters.

IT Teams / Support Teams

  • One place to monitor everything
  • Reduce alert fatigue
  • Reduce number of support tickets
  • Works with your existing tools

Agencies / MSPs

  • Monitor all your clients infra
  • Prevent client downtime
  • Better client communication
  • Know before your client does


  • Reduce support tickets
  • Monitor everything in one place
  • Better communication with students
  • Real-time Status Page

Frequently Asked Questions

Is TrackTik down right now? What is TrackTik current status?
TrackTik seems to be having an outage. Check more details on the top of the page.
Was TrackTik down today?
TrackTik seems to be having problems. You can check the incident details on the top of the page. In the last 24 hours there was 0 outages.
I'm having issues with TrackTik, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with TrackTik and need support?
How can I monitor TrackTik outages?
Why use IsDown instead of TrackTik status page?
IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled. Check more details in here.
What happens when I create an IsDown account?
You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
How can I pay for a subscription?
You can go to the Billing section in your account and choose one of the plans. We have monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
Can't find a service/integration?
Just contact us, and we'll add it ASAP.

Setup in 5 minutes or less

Try it out! How much time you'll save your team, by having the outages information close to them?

  • 14-day free trial
  • No credit card required to start
  • Cancel anytime
  • +2500 services available