Outage in Trimble Transportation

Degraded Internet Service at RDU Data Center

Resolved Major
June 29, 2021 - Started almost 4 years ago
Official incident page

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Outage Details

We are receiving reports of internet issues at the Raleigh (RDU) data center. Engineers are currently engaged with the provider and are working towards a resolution.
Latest Updates ( sorted recent to last )
RESOLVED over 3 years ago - at 09/23/2021 05:47PM

This incident has been resolved.

MONITORING almost 4 years ago - at 06/29/2021 06:57PM

The issue has been resolved and systems are back up and responding as expected. Pending RCA from carrier.

IDENTIFIED almost 4 years ago - at 06/29/2021 06:49PM

The Data Center has acknowledged the issue and is working towards a resolution.

INVESTIGATING almost 4 years ago - at 06/29/2021 06:33PM

The issue appears to be a carrier issue (Level 3) that is being impacted nationwide. TTE Cloud Services continue to work with the providers.

INVESTIGATING almost 4 years ago - at 06/29/2021 06:28PM

We are receiving reports of internet issues at the Raleigh (RDU) data center. Engineers are currently engaged with the provider and are working towards a resolution.

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