Outage in Trimble Viewpoint

Jobpac Connect SSO Issue

Resolved Major
March 20, 2024 - Started about 1 month ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently investigating an issue that customers using single sign-on have reported and will keep you posted as we have more information. Our support team will work with you to try and get you back online as quickly as we can. Thank you
Components affected
Trimble Viewpoint Jobpac Connect
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/20/2024 05:08AM

This incident has been resolved and all users are back online now.

Thank you

MONITORING about 1 month ago - at 03/20/2024 02:24AM

The services are available now but we continue to monitor to ensure there is no recurrence. Users will be able to log in to Jobpac Connect using SSO again.

Thank you for your patience while we worked through this.

INVESTIGATING about 1 month ago - at 03/20/2024 01:00AM

We are currently investigating an issue that customers using single sign-on have reported and will keep you posted as we have more information. Our support team will work with you to try and get you back online as quickly as we can.

Thank you

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