Outage in Twilio

SMS Delivery Delays to Orange Network in France

Resolved Minor

March 15, 2023 - Started about 3 years ago - Lasted about 4 hours
Official incident page

Incident Report

We are experiencing SMS delivery delays when sending messages to Orange network in France. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Components affected

Twilio SMS, Europe

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Latest Updates ( sorted recent to last )

RESOLVED about 3 years ago - at 03/15/2023 11:33AM

We are no longer experiencing MMS/SMS delivery delays when sending messages to Orange network in France. This incident has been resolved.

MONITORING about 3 years ago - at 03/15/2023 09:44AM

We are continuing to monitor for any further issues.

MONITORING about 3 years ago - at 03/15/2023 09:44AM

We are observing recovery in SMS delivery delays when sending messages to Orange network in France. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 3 years ago - at 03/15/2023 08:32AM

We are experiencing SMS delivery delays when sending messages to Orange network in France. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 3 years ago - at 03/15/2023 07:47AM

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