Outage in Twilio

SMS delivery delays to Altan Redes in Mexico

Resolved Minor
June 01, 2023 - Started 11 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue with SMS delivery delays to Altan Redes in Mexico. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio SMS, Latin America
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/01/2023 10:23PM

We are no longer experiencing SMS delivery delays to Altan Redes in Mexico. This incident has been resolved.

INVESTIGATING 11 months ago - at 06/01/2023 08:16PM

We are continuing to experience SMS delivery delays to Altan Redes in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 11 months ago - at 06/01/2023 07:17PM

We are experiencing SMS delivery delays to Altan Redes in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 11 months ago - at 06/01/2023 07:10PM

Our monitoring systems have detected a potential issue with SMS delivery delays to Altan Redes in Mexico. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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