Outage in Twilio

SMS Delivery Delays from a subset of Twilio Short Codes to T-Mobile USA Numbers

Resolved Minor
April 19, 2024 - Started 14 days ago - Lasted about 3 hours
Official incident page

Need to monitor Twilio outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Twilio, and never miss an outage again.
Start Free Trial

Outage Details

We are experiencing SMS delivery delays when sending messages from a subset of Twilio short code numbers, to the T-mobile Network in the USA. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour, or as soon as more information becomes available.
Components affected
Twilio SMS Short Code, North America
Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 04/19/2024 12:00PM

We are no longer experiencing SMS delivery delays when sending messages from a subset of Twilio short code numbers, to the T-mobile Network in the USA. This incident has been resolved.

MONITORING 13 days ago - at 04/19/2024 10:05AM

We are observing recovery in SMS delivery delays when sending messages to from a subset of Twilio short code numbers, to the T-mobile Network in the USA. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours, or as soon as more information becomes available.

MONITORING 13 days ago - at 04/19/2024 09:39AM

We are observing recovery in SMS delivery delays when sending messages to from a subset of Twilio short code numbers, to the T-mobile Network in the USA. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes, or as soon as more information becomes available.

INVESTIGATING 14 days ago - at 04/19/2024 08:43AM

We are experiencing SMS delivery delays when sending messages from a subset of Twilio short code numbers, to the T-mobile Network in the USA. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour, or as soon as more information becomes available.

Latest Twilio outages

Issues with Toll-Free Numbers Provisioning - about 1 hour ago
SMS Delivery Delays to Moov Network in Ivory Coast - about 6 hours ago
SMS Delivery Delays to Multiple Networks in the US from a Subset of Short Codes - about 9 hours ago
VoiceBase Transcription Delays - about 11 hours ago
SMS Delivery Delays to Beeline network in Tajikistan - about 14 hours ago

The easiest way to monitor Twilio and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3154 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE