Outage in UKG

[US PROD-ATL] Advanced Analytics affecting Statistics and Looker is currently down for Production Atlanta environments // Les Statistiques avancées et Looker sont actuellement inutilisables pour les environnement de Production d'Atlanta

Resolved Major
February 06, 2024 - Started 3 months ago - Lasted about 2 hours
Official incident page

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Outage Details

A permission issue with database access has been identified due to maintenance and resolution is currently under progress. // Un problème de permissions avec la base de données a été identifié à cause de la maintenance et un correctif est en cours de préparation.
Components affected
UKG Analytics
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/06/2024 06:32PM

Issue has been resolved. Access to statics page/advanced analytics has been restored.
Restoration at 18:00 UTC

MONITORING 3 months ago - at 02/06/2024 04:10PM

A permission issue with database access has been identified due to maintenance and resolution is currently under progress.

//

Un problème de permissions avec la base de données a été identifié à cause de la maintenance et un correctif est en cours de préparation.

Latest UKG outages

[EU] Document Manager and People Assist are unavailable // Document Manager et People Assist sont indisponibles - 1 day ago
[PROD-US, EU, Tor] Advanced Analytics Looker is currently down for Prod US, EU and TOR environments // Les analyses avancées affectant Statistics et Looker sont actuellement indisponibles pour les environnements de prod US, EU et TOR. - 4 days ago
[US - Prod-ATL] Document Manager and People Assist is currently unavailable // Document Manager et People Assist n'est pas disponible actuellement - 8 days ago
[US PROD-ATL] Advanced Analytics affecting Statistics and Looker is currently down for Production Atlanta environments // Les Statistiques avancées et Looker sont actuellement inutilisables pour les environnement de Production d'Atlanta - 10 days ago
[EU] Delays on signature updates and document distribution // Lenteurs au niveau de la mise à jour des signatures et de la distribution de documents - 11 days ago

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