Outage in UKG

[US PROD-ATL] Advanced Analytics affecting Statistics and Looker is currently down for Production Atlanta environments // Les Statistiques avancées et Looker sont actuellement inutilisables pour les environnement de Production d'Atlanta

Resolved Major
May 07, 2024 - Started 7 months ago - Lasted 3 days
Official incident page

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Outage Details

A connection issue with database access has been identified. // Un problème de connexion avec la base de données a été identifié.
Components affected
UKG Analytics
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 05/10/2024 09:25AM

(Prod-ATL servers only)

We have not observed any new problems after the implementation of the fix. Therefore, we consider this incident as solved. We apologize for the inconvenience.

//

(Serveurs US Prod-ATL seulement)

Nous n'avons observé aucun nouveau problème après l'implémentation du correctif. Nous considérons donc cet incident comme résolu. Nous vous prions de nous excuser pour la gêne occasionnée.

MONITORING 7 months ago - at 05/07/2024 11:25PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 7 months ago - at 05/07/2024 03:54PM

A connection issue with database access has been identified.

//

Un problème de connexion avec la base de données a été identifié.

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