Outage in Upserve

3rd Party Processor Interruption

Resolved Minor
February 26, 2021 - Started about 3 years ago - Lasted about 1 year
Official incident page

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Outage Details

Upserve is currently investigating reports of a possible service interruption with First Data. Customers utilizing First Data infrastructure for credit card processing may experience delays in capturing authorizations or may be operating in offline mode. Offline Mode allows you to continue operating and collecting credit card payments. More on offline mode here: http://bit.ly/bcomode.
Latest Updates ( sorted recent to last )
IDENTIFIED about 3 years ago - at 02/26/2021 10:10PM

Upserve is continuing to monitor the service interruption with First Data. Some customers utilizing First Data for credit card processing may be experiencing recovery while others may be operating in offline mode. Offline Mode allows you to continue operating and collecting credit card payments. More on offline mode here: http://bit.ly/bcomode.

IDENTIFIED about 3 years ago - at 02/26/2021 05:01PM

Upserve is continuing to monitor a service interruption with First Data. Customers utilizing First Data infrastructure for credit card processing may experience delays in capturing authorizations or may be operating in offline mode. Offline Mode allows you to continue operating and collecting credit card payments. More on offline mode here: http://bit.ly/bcomode.

INVESTIGATING about 3 years ago - at 02/26/2021 03:56PM

Upserve is currently investigating reports of a possible service interruption with First Data. Customers utilizing First Data infrastructure for credit card processing may experience delays in capturing authorizations or may be operating in offline mode. Offline Mode allows you to continue operating and collecting credit card payments. More on offline mode here: http://bit.ly/bcomode.

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