Is Upserve Down?
Upserve status is operational
Stats for Upserve official incidents in the last 30 days
Number of Incidents
1 outages
Since last incident
25 days
Users reports for Upserve in the last 12 hours
Monitor Upserve and all your third-party dependencies in one place
Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including Upserve.
Monitor and keep track of Upserve's current and past outages
Minor · 26 days ago · lasted about 1 hour
eCard Gift Card Provider Incident
There is currently an issue with an upstream Gift Card provider, eCard Systems. Our team is reaching out to eCards for more details. They are aware and working on it currently.
Minor · 2 months ago · lasted about 1 hour
Our engineering team is currently investigating syncing issues and your Point of Sale may be experiencing degraded performance or offline mode. Offline Mode allows you to continue operating and collecting credit card payments. More on offline mode here: https://help.upserve.com/s/article/Offline-Mode-Overview and https://help.upserve.com/s/article/Internet-Connectivity-Issues-Android-Tableside
Minor · 3 months ago · lasted about 19 hours
6/19/2023 Database Maintenance
U-Series is undergoing scheduled database maintenance between 2:00 AM-5:00 AM EDT on Monday, June 19th 2023. Impact of this maintenance should be minimal, but customers may experience a brief lapse in POS connectivity during this time. This should last no more than 20 minutes and will resolve on its own. To review best practices while operating in Offline Mode please visit https://help.upserve.com/s/article/Internet-Connectivity-Issues-Android-Tableside
Minor · 3 months ago · lasted about 16 hours
6/16/2023 Database Maintenance
U-Series is undergoing scheduled database maintenance between 3:00 AM-5:00 AM EDT on Friday, June 16th 2023. Impact of this maintenance should be minimal, but customers may experience a brief lapse in POS connectivity during this time. This should last no more than 20 minutes and will resolve on its own. To review best practices while operating in Offline Mode please visit https://help.upserve.com/s/article/Internet-Connectivity-Issues-Android-Tableside
Minor · 4 months ago · lasted about 1 hour
Our engineering team has identified issues with syncing on the Point of Sale and HQ. This may cause degraded performance for loading reports and receiving Online Orders. We're actively working towards a resolution. If you have any questions, please contact our support team via chat in-app or at help.upserve.com.
Minor · 6 months ago · lasted 30 minutes
Support Chat Option Unavailable - 3/30
Lightspeed U-Series technical operations team is actively investigating reports of chat-based support experiencing connectivity issues due to a Third Party partner. Our support team remains available via phone at (855) 664-3887. Upserve platform infrastructure and remains 100% functional.
What our customers say about us
“If you are in SRE, IT, or Security and work in an environment with a lot of SaaS (which, let's face it, is all of them) - IsDown is your new best friend. Helpfully aggregates various Statuspages from services into a very clear dashboard. Worth every penny.”
“Your support is one of the best I have ever worked with. Thanks for having a great product AND great support.”
Monitor Upserve and all its components
Get notified only when an outage impacts a certain component.
Get Upserve outage notifications where you need it the most
The data and notifications you need, in the tools you already use.
For everyone that relies on cloud services
SaaS rules the world, and all teams depend on them to do their most productive work. IsDown helps you monitor all your cloud services, so you can focus on what matters.
IT Teams / Support Teams
- One place to monitor everything
- Reduce alert fatigue
- Reduce number of support tickets
- Works with your existing tools
Agencies / MSPs
- Monitor all your clients infra
- Prevent client downtime
- Better client communication
- Know before your client does
Education
- Reduce support tickets
- Monitor everything in one place
- Better communication with students
- Real-time Status Page
Frequently Asked Questions
- Is Upserve down right now? What is Upserve current status?
- Upserve seems to be up and running. We've updated the status 26 minutes ago.
- Was Upserve down today?
- Upserve is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with Upserve, but the status is OK. What's going on?
-
There are a few things you can try:
- Check the official status page for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with Upserve and need support?
-
- Find their support at their official website.
- Find their support contact at their official status page.
- How can I monitor Upserve outages?
-
- Subscribe (if possible) to updates on the official status page
- Create an account in IsDown. Start monitoring Upserve and get alerts in real-time when Upserve has outages.
- Why use IsDown instead of Upserve status page?
- IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled. Check more details in here.
- What happens when I create an IsDown account?
- You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
- How can I pay for a subscription?
- You can go to the Billing section in your account and choose one of the plans. We have monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
- Can I get a refund?
- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
- Can't find a service/integration?
- Just contact us, and we'll add it ASAP.
Setup in 5 minutes or less
Try it out! How much time you'll save your team, by having the outages information close to them?
- 14-day free trial
- No credit card required to start
- Cancel anytime
- +2500 services available