This chart provides user-reported problems for Upserve in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Upserve status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Upserve outages and possible affected you.
Minor Resolved · about 1 month ago · lasted about 15 hours
Gift Card Processing Issue- TCC
There are currently reports of a 3rd party Incident for merchants utilizing gift cards. Our team is reaching out to TCC, The Customer Connection, for more details. Please note that Upserve infrastructure is 100% functional.
Minor Resolved · about 2 months ago · lasted about 12 hours
Workforce Loading Intermittently
We have received reports of customers being unable to access the Workforce Scheduling Tool. Our engineering team is investigating the issue.
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Minor Resolved · 2 months ago · lasted about 2 hours
One of our third party payment processors is investigating higher than normal decline rates on credit card transactions. Your U-Series Point of Sale may be in Offline Mode as a result. Offline mode allows you to continue operating and collecting credit card payments. For more information on offline mode, visit help.upserve.com
Minor Resolved · 3 months ago · lasted 36 minutes
Our engineering team is currently investigating connectivity issues and your Upserve Point of Sale may be in offline mode. Offline Mode allows you to continue operating and collecting credit card payments. More on offline mode here: https://help.upserve.com/s/article/Offline-Mode-Overview and https://help.upserve.com/s/article/Internet-Connectivity-Issues-Android-Tableside
Minor Resolved · 3 months ago · lasted about 1 hour
Offline Mode 11/6
Our engineering team continues to investigate connectivity issues and your Upserve Point of Sale may be in offline mode. Offline Mode allows you to continue operating and collecting credit card payments. More on offline mode here: https://help.upserve.com/s/article/Offline-Mode-Overview and https://help.upserve.com/s/article/Internet-Connectivity-Issues-Android-Tableside
Major Resolved · 4 months ago · lasted about 19 hours
Offline Mode 10/2
Our engineering team continues to investigate connectivity issues and your Upserve Point of Sale may be in offline mode. Offline Mode allows you to continue operating and collecting credit card payments. More on offline mode here: https://help.upserve.com/s/article/Offline-Mode-Overview and https://help.upserve.com/s/article/Internet-Connectivity-Issues-Android-Tableside
Minor Resolved · 4 months ago · lasted about 2 hours
Offline Mode 9/24
Our engineering team continues to investigate connectivity issues and your Upserve Point of Sale may be in offline mode. Offline Mode allows you to continue operating and collecting credit card payments. More on offline mode here: https://help.upserve.com/s/article/Offline-Mode-Overview and https://help.upserve.com/s/article/Internet-Connectivity-Issues-Android-Tableside
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