Upserve status updated a few minutes ago
Upserve is working normally
This chart shows the number of user-reported issues for Upserve service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Upserve is down. The map shows recent Upserve outages from around the world.
Upserve Outage MapCheck Upserve status history below. IsDown detects when Upserve is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
We are currently investigating a major service disruption impacting the availability of our suppo...
|
Oct 20, 2025 at 02:41 PM UTC
|
about 12 hours |
|
We’re currently experiencing disruptions to our point of sale system due to an incident with our ...
|
Jun 12, 2025 at 07:13 PM UTC
|
about 4 hours |
|
The U-Series team is aware of an issue with a third-party partner that is currently preventing ac...
|
May 27, 2025 at 02:10 PM UTC
|
about 3 hours |
|
Our engineering team has identified a problem affecting a subset of merchants experiencing issues...
|
Apr 29, 2025 at 08:41 PM UTC
|
about 3 hours |
|
The U-Series team is aware of an issue affecting performance for Online Ordering customers. We ar...
|
Jan 29, 2025 at 06:01 PM UTC
|
about 2 hours |
|
The Lightspeed Restaurant U-Series team is aware of an issue affecting a small number of customer...
|
Dec 16, 2024 at 06:36 PM UTC
|
1 day |
|
We are currently investigating this issue.
|
Dec 07, 2024 at 12:51 AM UTC
|
about 2 hours |
|
On Tuesday, August 13th, at 5:30 AM EDT, the U-Series team will conduct scheduled maintenance tha...
|
Aug 12, 2024 at 05:29 PM UTC
|
about 21 hours |
|
We are experiencing an issue that may cause a delay in reporting for some customers on their HQ B...
|
Apr 16, 2024 at 09:35 PM UTC
|
about 4 hours |
|
Our engineering team is aware of an issue that is causing the Lightspeed U-Series Point of Sale t...
|
Nov 15, 2023 at 09:37 PM UTC
|
7 days |
Check if any Upserve component is down. View the current status of 6 services and regions.
IsDown has monitored Upserve continuously since April 2020, tracking this E-Commerce for 6 years. Over that time, we've documented 85 outages and incidents, averaging 1.2 per month.
We monitor Upserve's official status page across 15 components organized into 6 groups. IsDown interprets Upserve statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
To check if Upserve is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Upserve status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks Upserve's status page every few minutes, across all 15 components. We combine official status data with user reports to detect when Upserve is down, often before the vendor announces it.
When Upserve status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks Upserve official status page for major/minor outages or downtimes. A major outage is when Upserve experiences a critical issue that severely affects one or more services/regions. A minor incident is when Upserve experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Upserve outage, we send you an alert and update your dashboard and status page.
Upserve and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Upserve status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Upserve publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Upserve and all their 15 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
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IsDown checks the status of over 5,450+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
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Looking for Upserve outage alerts like Downdetector? IsDown monitors Upserve's official status page for verified incident data, not just user reports. Know exactly when Upserve is down, which components are affected, and when service health is restored. Here's why official Upserve status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official Upserve status page monitoring. Know when Upserve is down with real time incident details. | ||
| Monitor 5,450+ services including Upserve in a single dashboard. | ||
| Instant Upserve outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Upserve official status plus user reports for early outage detection. | ||
| Maintenance feed for Upserve | ||
| Granular alerts filtering by Upserve components and regions. |
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Upserve isn't down. You can check Upserve status and incident details on the top of the page. IsDown continuously monitors Upserve official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Upserve is currently operational. You can check Upserve status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Upserve being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Upserve official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Upserve last outage was on October 20, 2025 with the title "Service Interruption: Chat, Phone Support & other systems"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Upserve and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Upserve is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Upserve's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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