Outage in UserTesting
Incorrect metrics displaying for blank task difficulty rating question
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Outage Details
We are currently investigating this issue.
Components affected
UserTesting Study ResultsLatest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 01/19/2023 12:44AM
This issue is now fully resolved - thank you for your patience.
MONITORING
over 2 years ago - at 01/18/2023 07:04PM
Thank you for your patience! We have implemented a fix and are actively monitoring the health of test plans that employ difficulty tasks
IDENTIFIED
over 2 years ago - at 01/12/2023 06:02PM
We have identified the issue causing this behavior. Our Engineering team is in the process of implementing a fix and will be monitoring as we deploy it.
INVESTIGATING
over 2 years ago - at 01/11/2023 06:02PM
We are continuing to investigate this issue.
INVESTIGATING
over 2 years ago - at 01/11/2023 06:01PM
We are currently investigating this issue.
Latest UserTesting outages
Results page loading slowly for some Surveys or Interaction tests - about 1 month ago
General platform slowness - about 2 months ago
Slow loading in Surveys and Interaction Tests results - about 2 months ago
Zoom is currently experiencing an outage - 3 months ago
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