Outage in UserTesting
Incorrect metrics displaying for blank task difficulty rating question
Resolved MaintenanceIncident Report
We are currently investigating this issue.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
almost 3 years ago - at 01/19/2023 12:44AM
This issue is now fully resolved - thank you for your patience.
MONITORING
almost 3 years ago - at 01/18/2023 07:04PM
Thank you for your patience! We have implemented a fix and are actively monitoring the health of test plans that employ difficulty tasks
IDENTIFIED
almost 3 years ago - at 01/12/2023 06:02PM
We have identified the issue causing this behavior. Our Engineering team is in the process of implementing a fix and will be monitoring as we deploy it.
INVESTIGATING
almost 3 years ago - at 01/11/2023 06:02PM
We are continuing to investigate this issue.
INVESTIGATING
almost 3 years ago - at 01/11/2023 06:01PM
We are currently investigating this issue.
Latest UserTesting outages
Some pages under www.usertesting.com are not loading. - about 1 month ago
Issues trying to load the dashboard when logging into the platform - about 1 month ago
We're investigating reports that the dashboard is extremely slow or not loading for some users - about 2 months ago
We are investigating an issue uploading videos with our iOS app - about 2 months ago
Issues when duplicating certain study types - 2 months ago
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