Outage in UserTesting
Tree Test and Card Sort
Minor
October 21, 2026 - Started about 2 hours ago
Official incident page
Official incident page
Incident Report
We’ve temporarily taken IA Tree Test and Card Sort offline as a precaution while we fix a security vulnerability, and we have no evidence of exploitation or unauthorised data access. We expect them to be unavailable for an estimated 1-2 days.
Components affected
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 2 hours ago - at 10/21/2026 08:14PM
We’ve temporarily taken IA Tree Test and Card Sort offline as a precaution while we fix a security vulnerability, and we have no evidence of exploitation or unauthorised data access. We expect them to be unavailable for an estimated 1-2 days.
INVESTIGATING
about 2 hours ago - at 10/21/2026 08:12PM
We’ve temporarily taken IA Tree Test and Card Sort offline as a precaution while we fix a security vulnerability, and we have no evidence of exploitation or unauthorised data access. We expect them to be unavailable for an estimated 1-2 days.
Latest UserTesting outages
Delays in study response collection - about 13 hours ago
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