Is Veracode down?
Veracode current official status is Up and running
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Veracode Latest Stats, Incidents, and Reports
- 0
- Incidents in the last 7 days
- 4
- Incidents in the last 30 days
- Reports in the last 12 hours
Resolved Minor Static Scan Delay
Veracode Engineering is actively investigating an issue that is impacting the ability to import Static Scan results. Customers are able to kick off a Static scan, however, might experience the scan as long running. If you have any further questions or concerns, please open a ticket with Veracode Support at [email protected] Thank you for your patience as we actively work to resolve this issue. The next update will be available by 4:30am EST.
Resolved Minor Degraded Performance
As a result of scheduled maintenance performed on January 11th, 2022, we are experiencing slower than expected performance. Veracode is actively investigating. If you have any further questions or concerns, please open a ticket with Veracode Support at [email protected] Thank you for your patience as we actively work to resolve this issue. The next update will be available by 11:00am EST.
Resolved Major Issues creating Support Cases / Emailing Veracode Employees
Veracode Support is currently investigating an issue which is impacting Veracode email. This is preventing external users from emailing Veracode email addresses and customers from creating new Support cases when emailing [email protected] Note this is also impacting our ability to update current Support cases at this time. Please expect some delays when expecting an update on your Support case. If you have an urgent or High Priority issue, please call Veracode Support at 1-877-837-2203 or +44 (0)20 3761-5501 or engage your Customer Success Manager. The next update will be available by 8:30am EST.
Resolved Minor Delay in Results Delivery
Veracode Engineering has identified an issue that is impacting Result Importing Jobs. We have initiated a fix to mitigate the issues. Customers are able to submit Static Scans, however, might experience some scans running longer than normal. Customers might also see delays in viewing data exports from the platform. If you have any further questions or concerns, please open a ticket with Veracode Support at [email protected] Thank you for your patience as we actively work to resolve this issue.
Resolved Minor Platform Login Service Degradation
Veracode Engineering is investigating increased error rates attempting to log into the platform UI. If you have any further questions or concerns, please open a ticket with Veracode Support at [email protected] Thank you for your patience as we actively work to resolve this issue. The next update will be available by 11:15 EST.
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FAQ
- Is Veracode down?
- Veracode seems to be up and running. We're updating the status regularly.
- I'm having issues with Veracode, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
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- You can go to the Billing section in your account, and choose one of the plan. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
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- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
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- Sure thing! Just contact us, and we'll add it ASAP. Some services are more straightforward to add than others, but we're going to work to find the best solution.
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