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Veracode Outages
Resolved Minor Calls to SBOM API are returning 404
Calls to the SBOM API are currently returning a 404 status. Veracode is currently investigating this issue and will update this incident as details emerge. Example call: http --auth-type=veracode_hmac "https://api.veracode.com/srcclr/sbom/v1/targets/{applicationGuid}/cyclonedx?type=application"
Resolved Major Dynamic Analysis Service Disruption
Veracode Engineering is actively investigating an issue that is impacting the ability to access Dynamic Analysis scans. This is also impacting the ability to kick off new Dynamic Scans. If you have any further questions or concerns, please open a ticket with Veracode Support at [email protected] Thank you for your patience as we actively work to resolve this issue. The next update will be available by 5:00pm EDT.
Resolved Major Platform Service Disruption
Veracode Engineering is actively investigating increased error rates and latencies that is impacting reaching the Platform UI or utilizing various APIs. If you have any further questions or concerns, please open a ticket with Veracode Support at [email protected] Thank you for your patience as we actively work to resolve this issue. The next update will be available by 3:30am EST.
Resolved Minor Delay in Results Delivery
Veracode Engineering has identified an issue that is impacting Result Importing Jobs. Customers are able to submit Static Scans, however, might experience some scans running longer than normal. Customers might also see delays in viewing data exports from the platform. We have implemented a change which quickly resolved the issue, however caused a backlog of result import jobs. We have placed the incident in monitoring as the queue continues to drain. If you have any further questions or concerns, please open a ticket with Veracode Support at [email protected] Thank you for your patience as we actively work to resolve this issue.
Resolved Minor Delay in Analytics and Data Exports
Veracode Engineering has identified an issue where Analytics reports and data exports do not contain May 1st and May 2nd 2022 data sets and are working to implement a fix. The next update will be available by 7:00pm EST.
Veracode Components Status
"I spend 2 hours trying to solve an issue and then realize it's due to an [EXTERNAL SERVICE] outage"
Every engineer at some point in time
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Frequently Asked Questions
- Is Veracode down today?
- Veracode seems to be up and running. We've updated the status 2 minutes ago.
- I'm having issues with Veracode, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- How can I be notified when Veracode is having issues?
- You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when Veracode has issues.
- Why use IsDown?
- We want to keep you updated on the status of the services that impact your company. You can setup a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
- What happens when I create an account?
- You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
- How can I pay for a subscription?
- You can go to the Billing section in your account and choose one of the plans. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
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- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
- Are we missing an integration?
- Contact us, and we'll add it ASAP.
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