Outage in Vonage

Singapore Voice - Service Degradation between a subset of Singapore Long Virtual Numbers and Simba network

Resolved Minor
January 16, 2023 - Started over 1 year ago - Lasted about 2 months
Official incident page

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Outage Details

Please be informed that Inbound and Outbound calls between Singapore Long Virtual Numbers starting with prefix 653 and Simba network are observing service degradation. We are working with our carrier partner to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 03/05/2023 02:38AM

This incident has been resolved.

MONITORING about 1 year ago - at 03/05/2023 02:08AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 01/25/2023 06:35AM

We are continuing to work with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

INVESTIGATING over 1 year ago - at 01/20/2023 08:39AM

We are continuing to work with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

INVESTIGATING over 1 year ago - at 01/19/2023 01:17AM

We are continuing to work with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

INVESTIGATING over 1 year ago - at 01/17/2023 06:07AM

We are continuing to work with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

INVESTIGATING over 1 year ago - at 01/16/2023 07:22AM

Please be informed that Inbound and Outbound calls between Singapore Long Virtual Numbers starting with prefix 653 and Simba network are observing service degradation.

We are working with our carrier partner to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

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