Outage in Vonage

Switzerland SMS - Delivery Degradation towards Salt network

Resolved Minor

March 31, 2026 - Started about 17 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Vonage experienced SMS delivery degradation to the Salt network in Switzerland for 2.3 hours. The issue affected SMS message delivery to Salt mobile subscribers in Switzerland. Vonage worked with carrier partners to implement a fix and successfully resolved the incident.

Please be advised that we are observing SMS degradation towards Salt network in Switzerland. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

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Latest Updates ( sorted recent to last )

RESOLVED about 15 hours ago - at 03/31/2026 08:57AM

This incident has been resolved.

MONITORING about 15 hours ago - at 03/31/2026 08:35AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 17 hours ago - at 03/31/2026 06:42AM

Please be advised that we are observing SMS degradation towards Salt network in Switzerland.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

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