Outage in WatchGuard

2023-05-18 - AMER/EMEA - Audit logs degraded

Resolved Minor
May 18, 2023 - Started about 2 years ago - Lasted about 14 hours
Official incident page

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Outage Details

We're investigating reports of audit logs being degraded. Once we determine the impact and scale of these potential issues we'll post our next update in 30 minutes if not sooner.
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 05/19/2023 02:36AM

We are no longer experiencing reports of audit logs being degraded and this incident is now resolved. The service is operating normally at this time.

MONITORING about 2 years ago - at 05/19/2023 02:04AM

Our systems show reports of audit logs being degraded are returning to normal and we're monitoring to ensure system stability. We'll post our next update in 30 minutes if not sooner.

IDENTIFIED about 2 years ago - at 05/18/2023 11:58PM

A fix for this issue is going through our testing and qualification processes before being released. Please check back at 04:00 UTC May 19 2023 for updates. Thank you for your patience.

IDENTIFIED about 2 years ago - at 05/18/2023 07:48PM

The needed fix for this issue is under development. Please check back at 00:00 UTC May 19 2023 for updates. Thank you for your patience.

IDENTIFIED about 2 years ago - at 05/18/2023 03:35PM

We are still working hard to resolve this event. Please check back at 20:00 UTC May 18 2023 for updates. Thanks for your patience.

IDENTIFIED about 2 years ago - at 05/18/2023 01:25PM

We continue to work on reports of audit logs being degraded and have identified the issue. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 2 hours if not sooner.

INVESTIGATING about 2 years ago - at 05/18/2023 12:49PM

We're still investigating reports of audit logs being degraded. We apologize for the impact this event has caused. We'll post our next update in 30 minutes, if not sooner.

INVESTIGATING about 2 years ago - at 05/18/2023 12:20PM

We're investigating reports of audit logs being degraded. Once we determine the impact and scale of these potential issues we'll post our next update in 30 minutes if not sooner.

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