Outage in Wyng

New Instagram Content not being collected

Resolved Major
May 08, 2023 - Started about 2 years ago - Lasted about 10 hours
Official incident page

Need to monitor Wyng outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Wyng, and never miss an outage again.
Start Free Trial

Outage Details

Facebook is currently reporting a "major disruption" of the Graph API. This is impacting Instagram Content Stream in Wyng. No new Instagram content is currently being collected. Facebook indicates that a fix is being implemented, but has not provided an ETA. We will post status updates here. A related Facebook Bug Report is https://developers.facebook.com/support/bugs/780004130341035/
Components affected
Wyng Instagram Content Ingestion
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 05/08/2023 06:53PM

This incident has been resolved.

MONITORING about 2 years ago - at 05/08/2023 03:38PM

While Facebook has not officially announced a fix, from our testing, Instagram content collection has started to recover. To restore collection, re-authorization of access may be required.

IDENTIFIED about 2 years ago - at 05/08/2023 08:57AM

Facebook is currently reporting a "major disruption" of the Graph API. This is impacting Instagram Content Stream in Wyng. No new Instagram content is currently being collected. Facebook indicates that a fix is being implemented, but has not provided an ETA. We will post status updates here. A related Facebook Bug Report is https://developers.facebook.com/support/bugs/780004130341035/

Latest Wyng outages

Delays in processing integration data flows - 15 days ago
[TEST] Webhook Integrations are facing processing delays - about 2 months ago
Experience metrics are delayed - 3 months ago
Some customers are unable to access some Experience Metrics - 4 months ago
Instagram Content Streams are not collecting new content - 6 months ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook