Outage in Wyng

New Instagram Content not being collected

Resolved Major
May 08, 2023 - Started 12 months ago - Lasted about 10 hours
Official incident page

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Outage Details

Facebook is currently reporting a "major disruption" of the Graph API. This is impacting Instagram Content Stream in Wyng. No new Instagram content is currently being collected. Facebook indicates that a fix is being implemented, but has not provided an ETA. We will post status updates here. A related Facebook Bug Report is https://developers.facebook.com/support/bugs/780004130341035/
Components affected
Wyng Instagram Content Ingestion
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 05/08/2023 06:53PM

This incident has been resolved.

MONITORING 12 months ago - at 05/08/2023 03:38PM

While Facebook has not officially announced a fix, from our testing, Instagram content collection has started to recover. To restore collection, re-authorization of access may be required.

IDENTIFIED 12 months ago - at 05/08/2023 08:57AM

Facebook is currently reporting a "major disruption" of the Graph API. This is impacting Instagram Content Stream in Wyng. No new Instagram content is currently being collected. Facebook indicates that a fix is being implemented, but has not provided an ETA. We will post status updates here. A related Facebook Bug Report is https://developers.facebook.com/support/bugs/780004130341035/

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