Outage in Xendit

OVO EWallet Payment Disruption

Resolved Major
August 29, 2023 - Started 8 months ago - Lasted about 4 hours
Official incident page

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Outage Details

Dear Valued Customers, We have detected issues with OVO EWALLET tokenization / one-time payments due to a disruption on our partner's end since 09:22 GMT+7. Impact: - Error in retrieving account balance/info for the end customer - Payments are impacted (customer cannot complete payment on OVO) We are working with our partner to get the issue resolved as soon as possible. Sincerely, Xendit Team
Components affected
Xendit OVO
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 08/29/2023 06:30AM

This incident has been resolved.

INVESTIGATING 8 months ago - at 08/29/2023 03:08AM

Dear Valued Customers,

We have detected issues with OVO EWALLET tokenization / one-time payments due to a disruption on our partner's end since 09:22 GMT+7.

Impact:
- Error in retrieving account balance/info for the end customer
- Payments are impacted (customer cannot complete payment on OVO)

We are working with our partner to get the issue resolved as soon as possible.

Sincerely,
Xendit Team

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