Is Xendit BSS Down? Xendit BSS status is operational
Stats for Xendit BSS official incidents in the last 30 days
Number of Incidents
3 outages
Since last incident
1 days
Users reports for Xendit BSS in the last 12 hours
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Xendit BSS outages in the last 30 days per day
Minor · 1 day ago · lasted about 3 hours
Disruption in BSS BI-FAST Virtual Account Payments in ID
Dear customers, We are seeing issues with BSS BI-FAST Virtual Accounts payments in Indonesia. We are working with our partner to resolve the issue. Impact: While the issue is ongoing, BSS BI-FAST payments will be pending. Mitigation: We request merchants to use other channels until we fix this issue to avoid payment delays. Start time: 11:40 WIB We will update you as soon as we have more info. Thanks, Xendit.
Major · 4 days ago · lasted about 6 hours
Disruption in BSS BI-FAST Virtual Account Payments in ID
Dear customers, We are seeing issues with BSS BI-FAST Virtual Accounts payments in Indonesia. We are working with our partner to resolve the issue. Our partner has acknowledged this issue and are working to rectify Impact: BSS BI-FAST payments will see an error while the issue is ongoing. Mitigation: We request merchants to use other channels until the partner resolves this issue to avoid payment delays. We will update you as soon as we have more information.
Major · 14 days ago · lasted 1 day
We have detected issues in the following services: BSS VAs - End users will not be able to pay to BSS via BI Fast - Payments to BSS via other methods, such as SKN, RTGS, RTOL, are operating normally. We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident: 1. We recommend merchants fall back to integrations that do not use BSS's BI Fast API. 2. We recommend asking your end-users to use VAs that do not use BI Fast APIs when paying to BSS Regards,
Major · about 1 month ago · lasted about 1 hour
Dear Customer, We have detected issues in the following services: Virtual Account - Partial outage in creating payment and completing payment. - You may receive 5xx error response from Virtual Account Payment creation requests. - You may experience delay in receiving completed payment callback We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident: - Reroute payment to different channels if possible. We apologize for the inconvenience. Sincerely, Xendit customer service
Major · 2 months ago · lasted about 8 hours
Intermittent delay for all VA operations and callbacks
Dear Valued Customers, We have detected issue with VA expiry Impact: Potential intermittent delay or high latency for VA creation, update and callbacks. Channel: All Channels except BNI and BRI Start time of the event: 1st August 2023, 11 AM We have identified the root cause and are working on fixing it. Sorry for the inconvenience caused. Sincerely, Xendit customer service
Minor · 3 months ago · lasted 38 minutes
Dear customers, We are noticing some delays in VA payments to Indonesian Banks Our teams are investigating the issue
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