Outage in Zaptec

Zaptec Sense not reporting data

Resolved Minor
March 18, 2024 - Started about 2 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We have received reports that Zaptec Sense is not reporting data, and is displayed as offline in Zaptec Portal and App. We are currently investigating this issue.
Components affected
Zaptec Charger backend
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/18/2024 12:09PM

This incident has been resolved.

MONITORING about 1 month ago - at 03/18/2024 10:51AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 months ago - at 03/18/2024 09:31AM

We have received reports that Zaptec Sense is not reporting data, and is displayed as offline in Zaptec Portal and App. We are currently investigating this issue.

Latest Zaptec outages

OCPP disconnections - 9 days ago
OCPP / Charging issues - 24 days ago
OCPP / Charging issues - 2 months ago
Missing OCPP-messages - 2 months ago

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