Outage in Zoom

Issues with inbound calling to Mexico

Resolved Minor
July 08, 2022 - Started almost 3 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We are aware of an issue with inbound calling to Mexico DID numbers, our engineering team is investigating, we will post updates as we have them.
Components affected
Zoom Phone
Latest Updates ( sorted recent to last )
MONITORING almost 3 years ago - at 07/08/2022 06:12PM

Our underlying carrier has resolved the major outage in their network that was causing issues with inbound calling to Mexico DID numbers.

IDENTIFIED almost 3 years ago - at 07/08/2022 06:00PM

Our underlying carrier continues to investigate the major outage in their network that is causing issues with inbound calling to Mexico DID numbers. We will continue to monitor this status, and post updates every hour or as we have updates.

IDENTIFIED almost 3 years ago - at 07/08/2022 05:21PM

Our underlying carrier has identified a major outage in their network that is causing issues with inbound calling to Mexico DID numbers, they are actively working on remediation. we will post updates as we have them.

INVESTIGATING almost 3 years ago - at 07/08/2022 05:03PM

We are continuing to work with the underlying carrier, we will post updates as we have them.

INVESTIGATING almost 3 years ago - at 07/08/2022 04:45PM

Our engineers are currently working with the underlying provider, we will post updates as we have them.

INVESTIGATING almost 3 years ago - at 07/08/2022 04:28PM

We are aware of an issue with inbound calling to Mexico DID numbers, our engineering team is investigating, we will post updates as we have them.

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