Outage in 21st Century Mobile

Messaging platform (myMSP) delivery delays

Resolved Minor

May 10, 2022 - Started over 3 years ago
Official incident page

Incident Report

Our Messaging platform (myMSP) has been experiencing message delivery delays since 2022-05-10 07:52. The cause of the issue has been identified and a fix has been implemented. All queued messages will be delivered shortly. Issue start: 2022-05-10 07:52 Impact: Delivery of messages delayed. No messages have been lost.

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Latest Updates ( sorted recent to last )

RESOLVED over 3 years ago - at 05/10/2022 08:27AM

Our Messaging platform (myMSP) experienced delivery issues between 2022-05-10 07:52 and 10:22. The API was accessible but message deliveries where delayed.

The issue has been resolved. All queued messages have been sent and delivered.

Issue start: 2022-05-10 07:52
Issue resolved: 2022-05-10 10:27
Cause: Temporary software issue.
Impact: Delivery of messages delayed. No messages where lost.

MONITORING over 3 years ago - at 05/10/2022 07:54AM

Our Messaging platform (myMSP) has been experiencing message delivery delays since 2022-05-10 07:52.

The cause of the issue has been identified and a fix has been implemented. All queued messages will be delivered shortly.

Issue start: 2022-05-10 07:52
Impact: Delivery of messages delayed. No messages have been lost.

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