Outage in 21st Century Mobile

Messaging platform (myMSP) delivery delays

Resolved Minor

April 03, 2020 - Started almost 6 years ago
Official incident page

Incident Report

Our Messaging platform (myMSP) has been experiencing delivery issues since 2020-04-03 16:30. The API is accessible but messages are not being sent or delivered. Our team is working to resolve this issue. We will notify you as soon as more information is available. Status: Issue ongoing. Cause: Issue at hosting partner's data center is causing outbound message queue to be inoperable. Impact: Delivery of messages delayed until issue is resolved.

Need to monitor 21st Century Mobile outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED almost 6 years ago - at 04/03/2020 03:35PM

The issue has been resolved. All queued messages have been sent and delivered.

Issue start: 2020-04-03 16:30
Issue resolved: 2020-04-03 17:14
Cause: Issue at hosting partner's data center caused outbound message queue to be inoperable.
Impact: Delivery of messages delayed for up to 45 minutes. No messages where lost.

MONITORING almost 6 years ago - at 04/03/2020 03:20PM

Our hosting partner has implemented a fix and we are monitoring the result.

Issue start: 2020-04-03 16:30
Issue resolved: 2020-04-03 17:14
Cause: Issue at hosting partner's data center caused outbound message queue to be inoperable.
Impact: Delivery of messages delayed for up to 45 minutes. No messages where lost.

INVESTIGATING almost 6 years ago - at 04/03/2020 02:46PM

Our Messaging platform (myMSP) has been experiencing delivery issues since 2020-04-03 16:30. The API is accessible but messages are not being sent or delivered.

Our team is working to resolve this issue. We will notify you as soon as more information is available.

Status: Issue ongoing.
Cause: Issue at hosting partner's data center is causing outbound message queue to be inoperable.
Impact: Delivery of messages delayed until issue is resolved.

Latest 21st Century Mobile outages

Messaging platform (myMSP) delivery delays - almost 2 years ago

Messaging platform (myMSP) delivery delays - over 3 years ago

Messaging platform (myMSP) inaccessible - over 4 years ago

Messaging platform (myMSP) inaccessible - almost 5 years ago

Messaging platform (myMSP) delivery delays - over 5 years ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5420 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook