Outage in 21st Century Mobile

Messaging platform (myMSP) delivery delays

Resolved Minor

September 29, 2026 - Started 7 days ago - Lasted about 3 hours
Official incident page

Incident Report

Our Messaging platform (myMSP) is experiencing delivery issues. The API is accessible but the message delivery time is increased. Our team is working to resolve this issue. We will notify you as soon as more information is available. Issue start: 2026-09-29 15:50 Cause: Issue at hosting partner's data center is causing outbound message queue to be inoperable. Impact: Delivery of messages is delayed.

Components affected

21st Century Mobile API

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Latest Updates ( sorted recent to last )

RESOLVED 7 days ago - at 09/29/2026 05:02PM

The issue has been resolved.

Issue start: 2026-09-29 15:50
Issue resolved: 2026-09-29 16:11
Cause: Issue at hosting partner's data center is causing outbound message queue to be inoperable.
Impact: Delivery of messages was temporarily delayed.

MONITORING 7 days ago - at 09/29/2026 02:34PM

Our hosting partner has implemented a fix and we are monitoring the situation to make sure the fix has resolved the issue.

Issue start: 2026-09-29 15:50
Issue resolved: 2026-09-29 16:11
Cause: Issue at hosting partner's data center is causing outbound message queue to be inoperable.
Impact: Delivery of messages was temporarily delayed.

INVESTIGATING 7 days ago - at 09/29/2026 02:07PM

Our Messaging platform (myMSP) is experiencing delivery issues. The API is accessible but the message delivery time is increased.

Our team is working to resolve this issue. We will notify you as soon as more information is available.

Issue start: 2026-09-29 15:50
Cause: Issue at hosting partner's data center is causing outbound message queue to be inoperable.
Impact: Delivery of messages is delayed.

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