Outage in 360dialog

Wrong payload error while Intergrated Onboarding

Resolved Minor
April 05, 2024 - Started over 1 year ago - Lasted about 4 hours

Incident Report

We are receiving reports that the Integrated Onboarding process is returning the Wrong payload error. Our engineers are working on the fix. UPD. While the issue is being fixed, please use the Number Onboarding from our Client Hub directly: u003chttps://docs.360dialog.com/docs/client-hub/numbers#add-a-numberu003e
Components affected
360dialog WhatsApp Business API Number Setup

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Latest Updates ( sorted recent to last )
INVESTIGATING over 1 year ago - at 04/05/2024 01:05PM

We are receiving reports that the Integrated Onboarding process is returning the Wrong payload error. Our engineers are working on the fix. UPD. While the issue is being fixed, please use the Number Onboarding from our Client Hub directly: u003chttps://docs.360dialog.com/docs/client-hub/numbers#add-a-numberu003e

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