Outage in 360dialog

Meta incident reported - WhatsApp Business Account Management

Resolved Minor
June 26, 2024 - Started over 1 year ago - Lasted 27 days

Incident Report

Meta have reported an issue that is causing disruptions to messaging templates on WhatsApp Business Management APIs. We are monitoring the situation closely and waiting on Meta. Please refer to [Meta Status Page] u003chttps://metastatus.com/whatsapp-business-apiu003e and subscribe for updates.
Components affected
360dialog Meta / Facebook WhatsApp Business API (Message Delivery) 360dialog WhatsApp Business Account Management (FB Business Manager)

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Latest Updates ( sorted recent to last )
INVESTIGATING over 1 year ago - at 06/26/2024 01:19PM

Meta have reported an issue that is causing disruptions to messaging templates on WhatsApp Business Management APIs. We are monitoring the situation closely and waiting on Meta. Please refer to [Meta Status Page] u003chttps://metastatus.com/whatsapp-business-apiu003e and subscribe for updates.

IDENTIFIED over 1 year ago - at 06/26/2024 03:31PM

Meta's engineering teams have identified the root cause of the disruption impacting messaging templates on WhatsApp Business Management APIs. They are currently deploying the fix. Please refer to Meta Status Page for updates: u003chttps://metastatus.com/whatsapp-business-apiu003e

MONITORING over 1 year ago - at 06/27/2024 08:55AM

META has updated the fix for the major disruption impacting messaging templates on WhatsApp Business Management API has been deployed and this issue is now resolved as of June 27 11:00 UTC. We will continue to monitor its performance in the meantime.Thank you for your patience.

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