Outage in 360dialog
Webhook events not arriving for On-prem numbers
Resolved Minor
June 27, 2024 - Started almost 2 years ago
- Lasted about 19 hours
Incident Report
We are aware of an issue that is impacting webhook events delivering to On-prem numbers. Our engineering team is currently investigating it. We do not currently have a resolution ETA but we'll update again as soon as possible.
Components affected
360dialog Meta / Facebook WhatsApp Business API (Message Delivery)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
INVESTIGATING
almost 2 years ago - at 06/26/2024 11:00PM
We are aware of an issue that is impacting webhook events delivering to On-prem numbers. Our engineering team is currently investigating it. We do not currently have a resolution ETA but we'll update again as soon as possible.
MONITORING
almost 2 years ago - at 06/26/2024 11:00PM
The majority of functionality has been restored to normal. Webhook events have started arriving at the callback URL's.
Latest 360dialog outages
Meta incident - Meta reported disruptions impacting Onboarding and Offboarding WhatsApp Coexistence users - 2 months ago
Some disruptions to WhatsApp API Messaging Service - 3 months ago
[Intercom Incident] - Delayed Chat Support responses - 4 months ago
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