Outage in 360dialog

Meta incident - Cloud API payment messages

Resolved Minor
January 14, 2025 - Started 1 day ago - Lasted about 17 hours

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Outage Details

Meta have reported an issue that some payment messages may not be delivered and may block other incoming messages as well. We are monitoring the situation closely and waiting on Meta. Please refer to [Meta Status Page](https://metastatus.com/whatsapp-business-api) and subscribe for updates.
Latest Updates ( sorted recent to last )
INVESTIGATING 1 day ago - at 01/14/2025 10:11AM

Meta have reported an issue that some payment messages may not be delivered and may block other incoming messages as well. We are monitoring the situation closely and waiting on Meta. Please refer to [Meta Status Page](https://metastatus.com/whatsapp-business-api) and subscribe for updates.

INVESTIGATING 1 day ago - at 01/14/2025 02:23PM

We are monitoring the situation closely and waiting on Meta. Please refer to [Meta Status Page](https://metastatus.com/whatsapp-business-api) and subscribe for updates.

Latest 360dialog outages

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Meta incident - Interactive Messages on Cloud API - 2 months ago
Some disruptions to Embedded Signup - 3 months ago
Some disruptions to hosting type change - 3 months ago

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