Outage in 360dialog

Some disruptions to Messaging post migration from On-premise to Cloud API for some numbers

Resolved Minor
February 15, 2025 - Started 25 days ago - Lasted 3 days

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Outage Details

We are aware of an issue that is impacting Messaging for some numbers after migration from On-premise to Cloud API. Our engineering team is currently investigating it with Meta Engineering team. We'll update again as soon as possible.
Latest Updates ( sorted recent to last )
INVESTIGATING 25 days ago - at 02/15/2025 05:14PM

We are aware of an issue that is impacting Messaging for some numbers after migration from On-premise to Cloud API. Our engineering team is currently investigating it with Meta Engineering team. We'll update again as soon as possible.

INVESTIGATING 23 days ago - at 02/17/2025 01:44AM

We are aware of an issue that is impacting Messaging for some numbers after migration from On-premise to Cloud API. Our engineering team is currently investigating it with Meta Engineering team. We'll update again as soon as possible.

INVESTIGATING 23 days ago - at 02/17/2025 05:36AM

We are aware of an issue that is impacting Messaging for some numbers after migration from On-premise to Cloud API. Our engineering team is currently investigating it with Meta Engineering team. We'll update again as soon as possible.

INVESTIGATING 23 days ago - at 02/17/2025 08:25AM

We are continuing to work with Meta Engineering team on this problem. We'll update again as soon as possible.

INVESTIGATING 23 days ago - at 02/17/2025 11:56AM

We are continuing to work with Meta Engineering team on this problem. We'll update again as soon as possible.

INVESTIGATING 23 days ago - at 02/17/2025 02:32PM

We are continuing to work with Meta Engineering team on this problem. We'll update again as soon as possible.

IDENTIFIED 23 days ago - at 02/17/2025 08:52PM

We´re still working with the Meta engineering team on this issue. We´ll provide a new update once we have any news.

INVESTIGATING 22 days ago - at 02/18/2025 12:31AM

We´re still working with the Meta engineering team on this issue. We´ll provide a new update once we have any news.

INVESTIGATING 22 days ago - at 02/18/2025 02:31AM

We´re still working with the Meta engineering team on this issue. We´ll provide a new update once we have any news.

INVESTIGATING 22 days ago - at 02/18/2025 04:31AM

We´re still working with the Meta engineering team on this issue. We´ll provide a new update once we have any news.

INVESTIGATING 22 days ago - at 02/18/2025 06:49AM

We´re still working with the Meta engineering team on this issue. We´ll provide a new update once we have any news.

INVESTIGATING 22 days ago - at 02/18/2025 08:55AM

We´re still working with the Meta engineering team on this issue. We´ll provide a new update once we have any news.

Latest 360dialog outages

Meta incident - Incoming messages issue - about 15 hours ago
Meta incident - Disruption to WhatsApp Flows - 21 days ago
Meta incident - Account Management - 26 days ago
Meta incident - business.facebook.com is partly available - 26 days ago
Some disruptions to Cloud API messaging - about 1 month ago

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