Outage in 8x8

Contact Center audio playback delay of availability

Resolved Minor
May 10, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

8x8 has identified an issue with call recording availability in the US region Audio interactions recorded in the last hour are currently having issues during playback. The media is recorded successfully and will be available momentarily while 8x8 is working to restore them back to real time availability. Older recordings are available and have no issues with playback. Updates will be provided as they become available. 

Need to monitor 8x8 outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
INFORMATIONAL over 2 years ago - at 05/10/2023 03:45PM

8x8 has identified an issue with call recording availability in the US region Audio interactions recorded in the last hour are currently having issues during playback. The media is recorded successfully and will be available momentarily while 8x8 is working to restore them back to real time availability. Older recordings are available and have no issues with playback. Updates will be provided as they become available. 

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook