What is 8x8 Contact Center current status?

8x8 Contact Center is currently operational. You can check 8x8 Contact Center status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

How to monitor or check 8x8 Contact Center status?

You can use IsDown service or go to 8x8 official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when 8x8 Contact Center is having issues or undergoing maintenance?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when 8x8 Contact Center has issues. 8x8 official status page might also offer notification options such as email, SMS, or Slack.

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Is 8x8 Contact Center Down? Check current status

Q: Is 8x8 Contact Center down today?

8x8 Contact Center was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the 8x8 status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest 8x8 Contact Center outages, issues and problems' at the top of the page.

Check if 8x8 Contact Center is down, official outages, user-reported issues, and outages map.

Current 8x8 Contact Center status

8x8 Contact Center is working normally

Updated from 8x8 official status page 55 seconds ago

Contact Center is a component of 8x8 ›

8x8 Contact Center service health. Issues reported in the last 24 hours

Working Normally

Possible Incident

Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more 8x8 status data.

View 8x8 Outage Reports Map

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8x8 Contact Center recent outages and downtime history

IsDown has tracked 42 incidents for 8x8 Contact Center since started monitoring 8x8 status in January 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date	Incident	Duration
Jan 06, 2025 12:00 PM CST	Minor Contact Center connectivity issues: Canada Region 8x8 is currently investigating performance issues for contact center customers housed in CA1 and ...	about 14 hours
Dec 12, 2024 02:37 AM CST	Minor VCC login issues - US 8x8 is currently investigating an issue with the NA3 platform on VCC that can lead to login issue...	27 minutes
Oct 14, 2024 07:02 AM CDT	Minor 8x8 Contact Center calling issues 8x8 has received reports of users experiencing issues with inbound and outbound calls with 8x8 Co...	about 1 hour
Oct 11, 2024 03:51 PM CDT	Minor Contact Center outbound emails blocked by spam service 8x8 has identified that outbound emails originating from the contact center platform are being bl...	2 days
Oct 09, 2024 06:42 PM CDT	Minor NA3 agent transaction issues 8x8 has detected an issue causing agents to not be able to accept transactions. This is currently...	35 minutes
Aug 29, 2024 05:32 AM CDT	Minor 8x8 Contact Center - interface issues 8x8 is currently investigating reports of 8x8 VCC application showing an interface with missing e...	about 2 hours
Aug 22, 2024 08:22 PM CDT	Minor Email channels unable to connect to mail servers 8x8 is investigating reports of email channels unable to connect to the mail server and not pulli...	26 minutes
Aug 13, 2024 12:42 PM CDT	Minor CC Agent Workspace Login issues in US region 8x8 Support is currently investigating reports of some agents intermittently being unable to logi...	about 1 hour
Aug 12, 2024 10:47 AM CDT	Minor Inbound calls intermittently receiving "no routes found" 8x8 is investigating reports of inbound calls from certain destinations intermittently receiving ...	about 1 hour
Jul 11, 2024 10:43 AM CDT	Minor US region Contact Center calling issues US2 8x8 has identified an issue causing telephony issues on a subset of US2 Contact Center clusters. ...	22 minutes

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8x8 Contact Center reported issues and comments

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8x8 Contact Center components or services current status

Component	Status
Contact Center US1	OK
Contact Center US2	OK
Contact Center ON1	OK
Contact Center SK1	OK
Contact Center Login Authentication Services and Administration Portal	OK

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Monitoring 8x8 since January 2023

Contact Center is part of 8x8. Check the 8x8's status.

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1 incident in 2025

Frequently Asked Questions

Is 8x8 Contact Center down today?

8x8 Contact Center isn't down. You can check 8x8 Contact Center status and incident details on the top of the page. IsDown continuously monitors 8x8 Contact Center official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current 8x8 Contact Center status?

8x8 Contact Center is currently operational. You can check 8x8 Contact Center status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a 8x8 Contact Center outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is 8x8 Contact Center down today or just slow?

Currently there's no report of 8x8 Contact Center being slow. Check on the top of the page if there are any reported problems by other users.

How are 8x8 Contact Center outages detected?

IsDown monitors the 8x8 Contact Center official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is 8x8 Contact Center having an outage right now?

8x8 Contact Center last outage was on January 06, 2025 with the title "Contact Center connectivity issues: Canada Region"

How IsDown compares to DownDetector when monitoring 8x8?

IsDown and DownDetector help users determine if 8x8 is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about 8x8's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.