Outage in 8x8

8x8 Analytics for Contact Center login isues - ON1

Resolved Minor
July 15, 2024 - Started 3 months ago - Lasted about 1 hour
Official incident page

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Outage Details

8x8 Is currently investigating a login issue with 8x8 Analytics for Contact Center in the Ontario region. We are working on resolving the issue and updates will be provided as they become available. 
Components affected
8x8 Analytics 8x8 Americas
Latest Updates ( sorted recent to last )
INVESTIGATING 3 months ago - at 07/15/2024 02:06PM

8x8 Is currently investigating a login issue with 8x8 Analytics for Contact Center in the Ontario region. We are working on resolving the issue and updates will be provided as they become available. 

IDENTIFIED 3 months ago - at 07/15/2024 02:16PM

8x8 has identified the login issue impacting 8x8 Analytics for Contact Center in the Ontario region. We are currently engaged and working to resolve this issue. Further updates will be provided as they become available.

IDENTIFIED 3 months ago - at 07/15/2024 02:35PM

Our engineers are currently working to resolve the issue as a matter of urgency. We will continue to provide updates as they become available.

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