Outage in 8x8

8x8 Work Voicemail issues

Resolved Minor
December 20, 2024 - Started 1 day ago - Lasted about 1 hour
Official incident page

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Outage Details

8x8 Is currently investigating an issue in the UK region which is impacting the ability to receive voicemails. We are working on resolving the issue and updates will be provided as they become available.
Components affected
8x8 EMEA 8x8 Work Calling 8x8 Inbound
Latest Updates ( sorted recent to last )
INVESTIGATING 1 day ago - at 12/20/2024 09:48AM

8x8 Is currently investigating an issue in the UK region which is impacting the ability to receive voicemails. We are working on resolving the issue and updates will be provided as they become available.

IDENTIFIED 1 day ago - at 12/20/2024 09:58AM

8x8 has identified the issue impacting the ability to receive voicemails in the UK region. As a workaround voicemails can be accessed from directly any 8x8 phone. Instructions can be found here. We will continue to provide updates as they become available.

MONITORING 1 day ago - at 12/20/2024 10:22AM

8x8 is now seeing service restoration and voicemails are accessible as normal. We will continue our investigation and will monitor until we confirm full resolution. 

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