Outage in 8x8
Resolved - Brief interruption to Contact Center in APAC region
Resolved MinorIncident Report
8x8 had identified and resolved an issue that caused some call to not connect in our APAC AU1 contact center cluster. Symptoms included calls not connecting and agents stuck in "establishing connection". 8x8 has observed recovery and is currently monitoring to ensure full restoration.
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MONITORING
11 months ago - at 02/19/2025 10:23PM
8x8 had identified and resolved an issue that caused some call to not connect in our APAC AU1 contact center cluster. Symptoms included calls not connecting and agents stuck in "establishing connection". 8x8 has observed recovery and is currently monitoring to ensure full restoration.
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