Outage in 8x8
Microsoft Teams Direct Routing Issues in AU
Resolved MinorIncident Report
We have received reports that Microsoft Teams Direct Routing endpoints are not able to make or receive calls. We are investigating and will provide updates as soon as possible. As a workaround, please use the 8x8 Work applications.
Components affected
8x8 WorkD (VOD) 8x8 WorkM (VOM) 8x8 Deskphones 8x8 Endpoints 8x8 Work Calling 8x8 APACOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
INVESTIGATING
8 months ago - at 02/21/2025 04:47AM
We have received reports that Microsoft Teams Direct Routing endpoints are not able to make or receive calls. We are investigating and will provide updates as soon as possible. As a workaround, please use the 8x8 Work applications.
INFORMATIONAL
8 months ago - at 02/21/2025 04:58AM
We are seeing resolution across the affected Teams endpoints. We are continuing to monitor to ensure full functionality.
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