Outage in 8x8
Microsoft Teams Direct Routing Issues in AU
Resolved MinorIncident Report
We have received reports that Microsoft Teams Direct Routing endpoints are not able to make or receive calls. We are investigating and will provide updates as soon as possible. As a workaround, please use the 8x8 Work applications.
Components affected
8x8 APAC 8x8 Work Calling 8x8 Endpoints 8x8 WorkD (VOD) 8x8 WorkM (VOM) 8x8 DeskphonesTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 1 year ago - at 02/21/2025 04:47AM
We have received reports that Microsoft Teams Direct Routing endpoints are not able to make or receive calls. We are investigating and will provide updates as soon as possible. As a workaround, please use the 8x8 Work applications.
INFORMATIONAL
about 1 year ago - at 02/21/2025 04:58AM
We are seeing resolution across the affected Teams endpoints. We are continuing to monitor to ensure full functionality.
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