Outage in 8x8
8x8 Work for Web login page not loading
Resolved Minor
May 08, 2025 - Started 12 months ago
- Lasted about 1 hour
Incident Report
8x8 is investigating reports that 8x8 Work for web browsers is not accessible via direct URL and also from the 8x8 Application panel. All other apps are currently operational including 8x8 Mobile, Desktop and hard-phones. We are currently investigating and will provide updates as the become available.
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Latest Updates ( sorted recent to last )
12 months ago - at 05/08/2025 03:03PM
[in progress]
8x8 has mitigated the issue and performance for the affected services is back normal. Known impact was isolated to the US Region. We will continue to monitor and will provide another update once fully confirmed.
12 months ago - at 05/08/2025 02:51PM
8x8 is currently continuing to investigate the cause for 8x8 Work Web logins page not loading. We have also observed impact to the 8x8 Admin Console portal as well. All other telephony service are operational at this time. We'll continue to investigate and provide updates as they become available.
12 months ago - at 05/08/2025 02:40PM
8x8 is investigating reports that 8x8 Work for web browsers is not accessible via direct URL and also from the 8x8 Application panel. All other apps are currently operational including 8x8 Mobile, Desktop and hard-phones. We are currently investigating and will provide updates as the become available.
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