Outage in 8x8
Users in AU unable to access Agent Workspace
Resolved Minor
May 12, 2025 - Started 12 months ago
- Lasted about 1 hour
Incident Report
8x8 has received reports from some customers indicating that users are unable to log in to Agent Workspace. We have identified that this issue affects customers who use Aussie Broadband as their Internet Service Provider (ISP). We will investigate the problem further and provide updates as they become available.
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Latest Updates ( sorted recent to last )
12 months ago - at 05/13/2025 03:22AM
[in progress]
8x8 has taken steps to address the issue, and we are now seeing that users can successfully connect to Agent Workspace. If you are still experiencing difficulties, please reach out to 8x8 Support. We will continue to monitor the situation until we can confirm that the issue is fully resolved.
12 months ago - at 05/13/2025 02:35AM
8x8 has received reports from some customers indicating that users are unable to log in to Agent Workspace. We have identified that this issue affects customers who use Aussie Broadband as their Internet Service Provider (ISP). We will investigate the problem further and provide updates as they become available.
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