Outage in 8x8

Inability to assign new numbers to eFax

Resolved Minor
May 20, 2025 - Started 7 days ago - Lasted about 3 hours

Need to monitor 8x8 outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including 8x8, and never miss an outage again.
Start Free Trial

Outage Details

8x8 is currently investigating a customer-impacting incident on eFax affecting customers across the US regions. Users are experiencing an inability to assign new numbers to eFax for any account.eFax numbers already assigned are not impacted.Updates will be provided as they become available.
Latest Updates ( sorted recent to last )
7 days ago - at 05/20/2025 11:10PM

[in progress]

We are doing our very best to get this issue resolved as a matter of priority, we thank you for your patience.
We will provide further update as they become available and we again apologize for the inconvenience. 

7 days ago - at 05/20/2025 10:19PM

Our engineers are working to resolve the issue as soon as possible. We will continue to provide updates as they become available. 

7 days ago - at 05/20/2025 09:47PM

8x8 is currently investigating a customer-impacting incident on eFax affecting customers across the US regions. Users are experiencing an inability to assign new numbers to eFax for any account.eFax numbers already assigned are not impacted.Updates will be provided as they become available.

All Third-Party Status Pages in One Dashboard

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook