Outage in 8x8

Inability to assign new numbers to eFax

Resolved Minor

May 20, 2025 - Started 11 months ago - Lasted about 3 hours

Incident Report

8x8 is currently investigating a customer-impacting incident on eFax affecting customers across the US regions. Users are experiencing an inability to assign new numbers to eFax for any account.eFax numbers already assigned are not impacted.Updates will be provided as they become available.

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Latest Updates ( sorted recent to last )

11 months ago - at 05/20/2025 11:10PM

[in progress]

We are doing our very best to get this issue resolved as a matter of priority, we thank you for your patience.
We will provide further update as they become available and we again apologize for the inconvenience.

11 months ago - at 05/20/2025 10:19PM

Our engineers are working to resolve the issue as soon as possible. We will continue to provide updates as they become available.

11 months ago - at 05/20/2025 09:47PM

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