Outage in 8x8

8x8 CC Analytics Dashboards and Supervisor Workspace statistics issues

Resolved Minor
May 22, 2025 - Started 3 days ago - Lasted 39 minutes

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Outage Details

8x8 is investigating reports of 8x8 Contact Center Analytics and Supervisor Workspace having issue loading statistics. In some cases the page is frozen instead of loading the details. We are currently investigating and will provide details as they become available. 
Latest Updates ( sorted recent to last )
3 days ago - at 05/22/2025 03:56PM

[in progress]

Our engineers are currently working to resolve the issue as a matter of urgency. Most platforms in the EMEA region have seen restoration however we are still working to restore access to all platforms. We will continue to provide updates as they become available. 

3 days ago - at 05/22/2025 03:30PM

8x8 is investigating reports of 8x8 Contact Center Analytics and Supervisor Workspace having issue loading statistics. In some cases the page is frozen instead of loading the details. We are currently investigating and will provide details as they become available. 

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